en Troubleshooting
Note: Shadows on the door panels, which look like
streaks, are caused by reflections made by the in-
terior lighting.
3.
Dry with a soft cloth.
14.8 Cleaning the door seal
ATTENTION!
Incorrect cleaning may damage the door seal.
▶
Do not use metal scrapers or glass scrapers for
cleaning.
▶
Do not use abrasive cleaning agents.
1.
Read the information on cleaning products.
→ Page 46
2.
Clean the door seal with hot soapy water and a soft
dish cloth.
3.
Dry with a soft cloth.
15 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
15.1 Malfunctions
Fault
The appliance is not
working.
Appliance does not
start.
Appliance does not
heat up and the dis-
play shows the word
"Demo"
48
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10 seconds.
a If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→ "Customer Service", Page 49
Appliance door not fully closed.
▶
Close appliance door.
Demo mode is activated.
1.
Disconnect the appliance from power supply by briefly switching off the circuit breaker in
the fuse box.
2.
Deactivate demo mode in the basic settings in the next 3 minutes.
14.9 humidClean
The cleaning aid is a quick alternative for occasionally
cleaning the cooking compartment. The cleaning aid
softens dirt by vaporising the soapy water. The dirt can
then be removed more easily.
Setting the cleaning aid
1.
Add a few drops of washing-up liquid to a cup of
water.
2.
Place a spoon in the cup to prevent delayed boiling.
3.
Place the cup in the centre of the cooking compart-
ment.
4.
Set the microwave output to 600 W.
5.
Set the cooking time to 5 minutes.
6.
Start the microwave.
7.
Once the cooking time has elapsed, leave the doors
closed for an additional three minutes.
8.
Wipe out the cooking compartment with a soft cloth.
9.
Leave the cooking compartment to dry with the door
open.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.