GLOBBER E-MOTION 27 Manual Del Propietário página 11

10 – TROUBLESHOOTING
Problem Possible cause
Battery is not charged
- LCD screen is OFF
Scooter will not
run
Wires or connectors are loose or
unplugged
The battery does not charge
completely. The LCD screen shows a
low battery level
Scooter run time
is short
Battery will not charge fully
Excessive use of scooters
Scooter suddenly
Wires or connectors are loose or
stops working unplugged
Improper use in wet environment which
has led to an electronic short cut
Scooter is overloaded
Scooter runs
sluggishly
Unsuitable riding conditions
11 – BUILT-IN MALFUNCTION DETECTION SYSTEM
This E-MOTION 27 scooter has a built-in malfunction detection system. In the event of an electrical problem, the screen will display an ERROR code. Refer to the below table to find the related cause and
remedial actions required.
IMPORTANT: Prior to repairing, contact your retailer to get disassembly and assembly recommendations at contact@globber.com.
To order spare parts for this product, please visit our website at globber.com or contact us at contact@globber.com.
ERROR CODE CAUSE
E1
Brake error
E2/F2
Accelerator error
E3
LCD communication error
E4
Over current protection
E7
Motor error
E9
Hardware error
Solution
Fully charge the battery. The first charge takes approximately 5-6 hours and up to 6 hours for recharges.
Check to ensure that the charger is securely plugged on both the wall socket and the scooter.
Fully charge the battery. The first charge takes approximately 5-6 hours and up to 6 hours for recharges. Check to ensure that the
charger is securely plugged into both the wall socket and the scooter.
Make sure that the wall socket is connected to the main power.
1 - You have been using your scooter for a while. The battery has lost its capacity.
The average rechargeable battery life is 1 to 2 years depending on scooter conditions and use, maintenance (at least one charging per
month), and storage (dry place at a temperature between 5 and 30 degrees Celsius).
2 - Your scooter is new and has low autonomy?
In both cases (1 and 2), the battery needs to be changed, please contact your dealer or a Globber representative at contact@globber.
com
Excessive overload occurs during a steep incline or when the rider is too heavy; the motor has over-load protection to ensure safety. If
such a sudden stop of the scooter occurs, wait about a minute or more before switching the battery on again.
Check all wires and connectors to make sure they are connected and secure.
Your scooter is not designed for wet, rain, or puddle use.
If your problem arises as a result of such use, please contact your dealer or a Globber representative at contact@globber.com
Be careful not to overload the scooter beyond the maximum weight limit (100 kg).
Be careful not to use your scooter on steep slopes, and do not pull or tow objects or people.
Avoid overloading the scooter as this will cause premature wear of the battery and its components.
Ride only on solid, flat, clean and dry surfaces, such as a bike path or level ground.
ACTIONS
1) Check whether the dial wire is plugged correctly.
2) If the E1 error is reported again, it is a brake dial fault.
- Replace brake dial to test. Then if no error is reported again the problem is resolved.
1) Check whether the dial wire is plugged correctly.
2) If the E2/F2 error is reported again, it is an accelerator dial fault.
- Replace accelerator dial to test. Then if no error is reported again, the problem is resolved.
1) Check whether the main cable is plugged correctly.
2) If the main cable is plugged correctly, but the E3 error is reported again, replace the main cable.
3) If the E3 error is still reported after the main cable replacement, replace the controller.
4) If the E3 error is still reported after the controller is replaced, please replace the LCD. Then if no error is reported again, the
problem is resolved.
If the E4 error is reported continuously, it is considered to be a hardware fault of controller. Replace the controller. Then if no error
is reported again, the problem is resolved.
1) Check whether the hall wiring is loose (motor cable).
2) If the wiring is good, but the E7 error is still reported, the motor hall is damaged and needs to be replaced. Replace the motor.
Then if no error is reported again, the problem is resolved.
Controller's fault:
1) Restart several times.
2) If the E9 error is reported again. Replace the controller. Then if no error is reported again, the problem is resolved.
ENGLISH
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