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Troubleshooting
Problem
Possible cause
Strong odor.
An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
Fan noise.
A convection fan may
automatically turn on and off.
Oven racks
The shiny, silver-colored
are difficult to
racks were cleaned in a self-
slide.
cleaning cycle.
DRAWER
Problem
Possible cause
The drawer
The drawer is out of
does not slide
alignment.
smoothly or
drags.
The drawer is overloaded or
the load is unbalanced.
Excessive
There is liquid present in the
condensation
drawer.
in the drawer.
Uncovered foods.
66 English
Solution
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
This is not a system failure
but normal operation.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
Solution
Fully extend the drawer and
push it all the way in. See
page 61.
Reduce weight. Redistribute
drawer contents.
Remove the liquid.
Cover food with a lid.
Information codes
OVEN
Displayed
Possible cause
code
There is a short in the control
C-d0
key.
C-d1
The door lock is misaligned.
This code occurs if
communication between
C-F0
the Main and Sub PBA is
interrupted.
This code occurs if
C-F2
communication between the
Main and Touch is interrupted.
The oven sensor is open when
the oven is operating.
C-20
There is a short in the Oven
sensor.
This code occurs if the internal
C-21
temperature rises abnormally
high.
Solution
Press Stop, and then restart
the oven. If the problem
persists, disconnect all
power to the range for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
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