Micropoint qLabs ElectroMeter Plus Manual De Instrucciones página 110

13. Troubleshooting
When you receive an error code, please retest. If you receive a second er-
ror code, then contact your local distributor and test the patient with a labo-
ratory method. Do not interpret an error code as a patient result in any case.
ERROR CODE
NO COAG
E001
E002
E003
E004
E005
DISCRIPTION
qLabs ElectroMeter is not connected
®
to qLabs eStation.
®
The qLabs eStation is Out of thermal
®
paper.
The meter did not detect coagulation.
Low battery power.
Heating process timeout.
The ambient temperature is outside of
the operational temperature range.
Insufficient blood was added to the
sample well.
Internal QC check out of specifica-
tions.
32
CORRECTIVE
ACTIONS
Connect the qLabs ElectroMeter to
®
the qLabs eStation properly.
®
Replace the thermal paper.
Retest with a new strip. If this error
message appears again, the result
must be checked using another
method.
Replace batteries or use power
adapter as a power source.
Turn off the meter and let it equilibrate
at ambient temperature (10-35°C) for
at least 5 minutes before performing
additional tests.
Move the meter and strip to a location
that is within the operational range of
10 °C to 35 °C and repeat the test.
Retest with a new strip and make
sure one big drop of blood is correctly
added to the sample well.
1. Make sure the strip is within the
expiry date.
2. Make sure the Strip Code is
entered correctly.
3. Retest with a new strip.
EN