Troubleshooting
You can often easily eliminate problems that may occur
on your own. Before calling customer service, take into
account the following information.
Malfunction
©
appears on the display. The steamer
doesn't heat up.
Appliance turns off. Hyphens are blink-
ing on the display.
Display indicates error message
(e.g. F01, F02, etc.).
©
lights up on display. The steamer
doesn't heat up.
¤
blinks on the display.
Possible cause
The child lock is activated.
Safety lock
Electronic malfunction
Overheating protection: No fluid in cook-
ing basin.
Overheating protection: Appliance was
run for too long at steam cooking level
¥
without glass cover.
Overheating protection: The cooking
basin was filled with very hot water.
Overheating protection: Cooking basin is
heavily calcified. The outline of the heat-
ing element begins to show on the bot-
tom of the cooking basin as a white
residue.
If the © symbol lights up after turning the
appliance back on, although the appli-
ance is completely cooled down, notify
the Gaggenau customer service.
Drain valve is not properly opened or
closed.
Solution
Turn off child lock.
Turn off appliance. Then you can turn it on
again as usual.
Call Gaggenau customer service.
Turn off appliance. Fill with cold water at least
to the minimum mark. Let appliance com-
pletely cool down.
Turn off appliance and let it completely cool
down. At steam cooking level, put on glass
cover.
Turn off appliance and let it completely cool
down. Fill cooking basin with cold water.
Turn off appliance and let it completely cool
down. Wipe out cooking basin with a mixture
of vinegar and water or a food-safe decalci-
fier. Rinse out afterwards with clear water.
Close the drain valve. If it is blocked by resi-
dues open the drain valve again. Then
remove the residues with a suitable tool (e.g.
handle of a wooden spoon).
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