Before you call for service, review this list. It may save you time and expense. The list includes common occurrences
that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE
Range is not level.
Cannot move appliance easily.
Appliance must be accessible for
service.
Entire range or oven does not
operate.
*Oven control beeps and displays F1,
F2, F3 or F9.
Oven light does not work.
Surface burners do not light.
Before You Call
Solutions to Common Problems
POSSIBLE CAUSE/SOLUTION
Poor installation. Place oven rack in center of oven. Place a level on the
oven rack. Adjust leveling legs at base of range until the rack is level. When
range is level, cooktop may appear out of alignment if countertop is not level
(See the Slide-In Installation Instructions) .
Weak, unstable floor. Be sure floor is level and can adequately support range.
Contact a carpenter to correct sagging or sloping floor.
Kitchen cabinet misalignment may make range appear to be unlevel. Be sure
cabinets are square and have sufficient room for range clearance.
Cabinets not square or are built in too tight. Contact a cabinet maker to
correct the problem.
Contact builder or installer to make appliance accessible.
Carpeting interferes with range. Provide sufficient space so range can be
lifted over carpet.
Make sure cord/plug is tightly into outlet.
Service wiring is not complete.
Power outage. Check house lights to be sure. Call your local electric
company for service.
This oven is equipped with a state of the art electronic oven controller.
Among the many features is a full time oven circuit diagnostics system. The
controller constantly monitors the internal circuitry as well as several crucial
oven circuits to insure they are all operating correctly. If at any time one of
these systems fails, the controller will immediately stop the current operation
and beep continuously (flashing an error code of "F1, F2, F3" or "F9" in the
controller display window.
Electronic control has detected a fault condition. Press STOP/CLEAR to
clear the display and stop beeping. Reprogram oven. If fault remains, record
fault number. Press STOP/CLEAR and call 1-800-4-MY-HOME® (See back
cover).
Burned-out or loose bulb. See "Replacing Oven Light" section in this Use &
Care Guide to replace or tighten the bulb(s).
Electrical power outage. Check house lights to be sure. Call your local
electric company for service.
Surface control knob has not been completely turned to LITE. Push in and
turn the surface control knob to LITE (until burner ignites) and then turn the
surface control knob to the desired flame size.
Burner ports are clogged. With the burner off, use a small-gauge wire or
needle to clean ports. See "Cleaning the Burner Grates, Burner Caps, Burner
Heads and Wok Stand" for additional cleaning instructions.
Gas supply is turned off. Turn gas supply on.
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Call 1-800-4-MY-HOME® (See back cover).