Tips And Recommendations For Installation - SOMFY Sonesse 50 RTS Manual De Instalacion Y Uso

2.4. TIpS aND REcoMMENDaTIoNS FoR INSTallaTIoN

2.4.1. Questions about the Sonesse 50?
Observations
The motorised product
does not operate.
The motorised
product is noisy:
2.4.2. Replacing a lost or broken Somfy control point
Only switch off the power to the application to

be reset.
This reset deletes all the local control points,
however the sensors, end limit settings and
favourite position are retained.
Position the motorised product at the mid-height
1)
position.
Cut the power supply for 2 seconds.
2)
Switch the power supply back on for 5 to 15
3)
seconds.
Cut the power supply for 2 seconds.
4)
Switch the power supply back on: the motorised
5)
product moves for a few seconds. (If the applica-
tion is in the upper or lower limit position, it will
make a brief up and down movement).
Press the PROG button on the new control point
6)
until the motorised product moves up and down:
the new control point is programmed and all the
other control points are deleted.
Copyright © 2014 Somfy SAS. All rights reserved.
Possible causes
The wiring is incorrect.
The motorisation is in thermal
protection.
The control point battery is weak.
The control point is not
compatible.
The control point used has not been
programmed into the motor.
The drive wheel and the crown are not
suitable for the tube.
The motorised product is compressed
between the brackets
The tube contains swarf and screws.
PROG.
PROG.
Check the wiring and modify it if necessary.
Wait until the motor cools down.
Check whether the battery is weak and replace
it if necessary.
Check for compatibility and replace the control
point if necessary.
Use a programmed control point or program this
control point.
Replace the drive wheel and the crown
Increase the play between the brackets
Clean the roller tube.
1)
3)
5)
6)
PROG.
B
B
B
Images not contractually binding
PROG.
Solutions
2)
4)
PROG.
PROG.
B
B
A
A
A
EN
A
A
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