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Proper cleaning and maintenance will prevent common operational problems. When your griddle is operating poorly, or on a
less frequent basis, the following troubleshooting tips may be helpful. For FAQ, please visit www.pitboss-grills.com . You may
also contact your local dealer or Customer Care for assistance.
WARNING: Always ensure the griddle is completely cooled to avoid injury.
PROBLEM
Burner Will Not Light
Grease Fire / Frequent
Flare-Ups
Burner blows out
Low heat on "HIGH"
Gas Leakage
Burner Flames Are Yellow
Or Orange
WWW.PITBOSS-GRILLS.COM
TROUBLESHOOTING
CAUSE
The ignition wire is broken
No igniter spark on
electrode
No gas supplied
Grilling fatty meats
Cooking temperature
Water sprayed on gas
flames
No Gas Flow
Gusting Or High Winds
Ports blocked
Gas tank empty
Improper Installation
Seal Failure
Regulator Failure
Poor Air Flow
Burner Obstruction
Grease Cup Is Full, Spilling
Regulator Valve Is Off
Burner Is Dirty
SOLUTION
Contact Customer Care for assistance or a replacement part.
Adjust the electrode. Contact Customer Service for assistance or a
replacement part.
Check the regulator valve. Check connection for leak.
Griddle fatty meats when the cooking surface is cold, and the knobs are on the
"LOW" setting.
Attempt cooking at a lower temperature. Grease does have a flash point. Keep
the temperature under 176°C / 350°F when cooking highly greasy food.
Do not spray water on gas flames.
Check gas fuel connection, and ensure it is open. Replace gas cylinder if empty.
Turn front of griddle away from wind or increase flame height.
Clear ports of any obstructions.
Refill the gas tank.
Turn the regulator knob to the OFF position, and allow the regulator knob to
pop out. Remove the gas cylinder. Re-install and tighten. Perform leak test to
ensure proper seal. Replace gas cylinder if damaged.
Gas cylinder has corroded, rusted, or has been mishandled. Replace gas
cylinder.
Regulator needs to be replaced. Contact Customer Service for a replacement
part.
Check burner tube and burner ports for spider webs or other obstructions.
Follow Care and Maintenance instructions to clean the burner tube.
Empty grease cup and re-install. Follow Care and Maintenance instructions.
Check the regulator valve connection to the gas cylinder. Remove, then
reinstall. Perform leak test.
Turn regulator knob to HIGH for five minutes, and burn-off the unit. Follow
Care and Maintenance instructions.
15
HAVE A
QUESTION?
Check out some
common FAQs online
or Live Chat with
Customer Care.
PIT BOSS® GRILLS
Publicidad
