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WARRANTY
LIMITED WARRANTY STATEMENT
MWE INVESTMENTS, LLC
5 YEAR LIMITED WARRANTY
OWNER'S RESPONSIBILITY
Your receipt for purchase including the date, model and serial
number must be maintained and presented to a service provider
for warranty service. Proof of purchase rests solely with you, the
original purchaser.
To help ensure trouble free warranty coverage, we recommend
that you register your Westinghouse transfer switch. You
may register on-line at www.WestinghouseOutdoorPower.
com/register- your-product/, or by automated phone at
1-855-944-3571, or by filling out and returning to MWE
Investments, LLC the registration card supplied with your
transfer switch. Choosing to register your product allows you to
place your proof of purchase on file with us for safekeeping in
case of future coverage and provides a direct link between you
and MWE Investments, LLC if we find it necessary to contact
you.
You must demonstrate reasonable care and use as prescribed
in the operator's manual for your Westinghouse transfer switch.
Should a product difficulty occur, it is your sole responsibility,
at your expense, to deliver or ship your Westinghouse transfer
switch to a service provider for warranty repairs or replacements
(which must occur within the applicable warranty period), and
arrange for pick-up or return transportation charges of your
transfer switch after the repairs have been made. You can also
contact MWE Investments, LLC directly to request replacement
parts under warranty. For assistance in locating a service provider
near you, you may contact MWE Investments, LLC's automated
phone at 1-855-944-3571 or you may locate a service provider at
www.WestinghouseOutdoorPower.com. Should you require
assistance, replacement parts under warranty, or have questions,
email us at service@wpowereq.com or call 1-855-944-3571.
MWE INVESTMENTS, LLC'S RESPONSIBILITY
MWE Investments, LLC warrants to the original purchaser that its
Westinghouse line of transfer switches will be free from defects
in material and workmanship, including defects that result in
electrical or mechanical breakdown. Under normal use and
maintenance from the date of purchase, MWE Investments, LLC
agrees to repair or replace at MWE Investments, LLC's discretion,
any defective product free of charge at any service provider within
five years from the date of purchase. THIS LIMITED WARRANTY
IS EXTENDED TO THE ORIGINAL PURCHASER ONLY AND IS
NOT TRANSFERABLE TO SUBSEQUENT OWNERS.
DO NOT RETURN THE UNIT TO
THE PLACE OF PURCHASE
Contact customer service and our service team will troubleshoot
any issue by phone or e-mail. If the problem persists, MWE
Investments, LLC will, at its discretion, authorize assessment,
replacement or repair of the defective part or component by an
authorized party.
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EXCLUSIONS
The following equipment and repairs are not covered under this
warranty.
Normal Wear Items
Overtime, mechanical and electrical items inside this device
will need to be repaired or replaced in order to maintain optimal
performance. When a part or piece of equipment has reached
the end of its useful life due to normal use, this warranty does
not cover repairs or replacements.
Installation, Use and Maintenance
This warranty does not cover parts and/or labor, if the product was
misused, neglected, installed incorrectly, abused, overloaded,
modified, connected incorrectly to any electrical component, or
if damages result from failure to follow instructions provided with
this transfer switch. Routine maintenance is not covered by this
warranty and does not need to be performed at an authorized
service center.
ADDITIONAL EXCLUSIONS
This warranty excludes:
– Cosmetic defects like paint, decals, etc.
– Wear items such as conduits, fittings, etc.
– Accessories such as storage covers.
– Damages caused by extreme weather, acts of God, and other
force majeure events beyond the manufacturer's control.
– Products that are modified in a manner that results in the
removal of safety warnings, covers, or electrical safety
devices.
LIMITS OF IMPLIED WARRANTY AND
CONSEQUENTIAL DAMAGE
This warranty does not extend to any loss, incidental damage,
or consequential damage that results from product defects or
owner negligence, and/or that arises in connection with the sale,
use, installation or repair of this transfer switch. The maximum
liability for MWE Investments, LLC shall not, in any case, exceed
the purchase price of the product or products claimed to be
defective or unsuitable. THIS WARRANTY IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
The original unit's warranty will apply to any replacement unit that
is given. The replaced unit's warranty period will continue to be
determined using the original unit's purchase date.
This warranty gives you certain legal rights which may differ from
one state or province to another. Depending on your state or
province, you may be entitled to additional rights that are not
listed within this warranty.
CONTACT INFORMATION
Address
MWE Investments, LLC.
777 Manor Park Drive
Columbus, OH 43228
www.WestinghouseOutdoorPower.com
Customer Service
Phone: (855) 944-3571
Email:
service@wpowereq.com
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