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Meaning of the LED light
The LED light on the back of the charger indicates the following:
Off: no charging
On: charging device(s)
Blinking: no charging / non-Qi device detected
A blinking light may indicate that one of the safety features is activated, such as Foreign Object Detection
(FOD). FOD is an embedded safety mechanism that automatically stops charging if there is interference
caused by a foreign object such as metal (e.g. coins, paperclips, bankcards). In this case, please remove any
of these objects before charging.
Compatibility
The charger works with any device that supports Qi wireless charging and also with most lightweight cases
(< 3 mm thick). Any cases with a metal lining or metal inside (e.g. magnets, bankcards, etc.) need to be
removed before charging.
Questions or feedback? Let us know.
If you have any questions or feedback about the use of the charger, wireless charging or Zens, please take a
look at www.makezens.com or contact Zens customer support via support@makezens.com.
Zens Wireless Charging
Important safety notices
Keep the product away from water.
Do not place or store the product near water or any other liquid.
After cleaning, make sure the product is completely dry before you connect it to an electrical socket
Warning notifications
Check if the voltage indicated on the power adaptor or power plug corresponds to the local voltage
before you connect the adapter to a power outlet.
Never use the charger, power adapter, power plug or USB cable if any of them is damaged in any way.
Only use the official power adapter, power plug or USB cable (supplied together with the charger). When
an unofficial power adapter is used or an incorrect voltage us used for the charger, the light with blink
rapidly and no charging will occur.
Do not place any metallic labels or any objects onto the charger.
Do not use the charger outdoors or near heated surfaces.
If you have a pacemaker or other implanted device, consult your doctor or the manufacturer of the
implanted device before using the charger.
Do not use with an extension cord or overload electrical outlets.
Supervision is needed when used by or near children, disabled persons or those with mental disabilities.
Return policy / Zens warranty
Dear customer,
All Zens products are designed and manufactured to meet the highest standards and deliver high-quality
performance. In case you encounter any difficulties when using your product, we recommend that you first
consult the user manual or the information in the support section of www.makezens.com.
In the unlikely event of failure during the warranty period Zens will arrange for your product to be serviced.
Warranty terms
The warranty begins on the date of purchase and expires after 24 months. If any defect due to faulty
materials and/or workmanship occurs within the warranty period, Zens will make arrangements for service.
Where a repair is not possible or is deemed uneconomical Zens may agree to replace the product.
Replacement will be offered at Zens discretion and the warranty will continue from the date of original
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