10 – TROUBLESHOOTING
Problem
Possible cause
Battery is not charged
- LCD screen is OFF
Scooter will
not run
Wires or connectors
are loose or
unplugged
The battery does not
charge completely.
The LCD screen
show a low battery
level
Scooter run
time is short
Battery will not charge
fully
Excessive use of
scooters
Wires or connectors
Scooter
are loose or
suddenly
unplugged
stops working
Improper use in
wet environment
which has led to an
electronic short cut
Scooter is overloaded
Scooter runs
sluggishly
Unsuitable riding
conditions
ENGLISH
12
Solution
Fully charge the battery. The first charge takes approximately 4 hours and up
to 4 hours for recharges.
Check to ensure that the charger is securely plugged on both the wall socket
and the scooter.
Fully charge the battery. The first charge takes approximately 4 hours and
up to 4 hours for recharges. Check to ensure that the charger is securely
plugged into both the wall socket and the scooter.
Make sure that the wall socket is connected to the mains power.
1 - You have been using your scooter for a while. The battery has lost its
capacity.
The average rechargeable battery life is 1 to 2 years depending on scooter
conditions and use, maintenance (at least one charging per month) and
storage (dry place at temperature between 5 and 30 degrees).
2 - Your scooter is new and has low autonomy?
In both cases (1 and 2) the battery needs to be changed, please contact your
dealer or a Globber representative at contact@globber.com
Excessive overload occurs during a steep incline or when the rider is too
heavy; the motor has over-load protection to ensure safety. If such a sudden
stop of the scooter occurs, wait about a minute or more before switching the
battery on again.
Check all wires and connectors to make sure they are connected and secure.
Your scooter is not designed for wet, rain or puddle use.
If your problem arises as a result of such use, please contact your dealer or a
Globber representative at contact@globber.com
Be careful not to overload the scooter beyond the maximum weight limit
(70 kg).
Be careful not to use your scooter on steep slopes, and do not pull or tow
objects or people.
Avoid overloading the scooter as this will cause premature wear of the
battery and its components.
Ride only on solid, flat, clean and dry surfaces, such as a bike path or level
ground.