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Idiomas disponibles
Idiomas disponibles
MAINTENANCE AND AFTER SALES SERVICE
MAINTENANCE
This product should be serviced by an Qualified Technician and only genuine spare parts should
be used.
Under no circumstances should you attempt to repair the appliance yourself.
Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact
the local store where your purchase was made.
When the appliance is not in use for long periods, disconnect from the electricity supply, empty all
foods and clean the appliance, leaving the door ajar to prevent unpleasant smell.
TROUBLESHOOTING
You can solve many common problems easily, saving you the cost of a possible service call. Try
the suggestions below to see if you can solve the problem before calling for service.
Problems
Power cut
Unusual noises
The appliance does not
get cold enough
Your appliance does
not get cold at all
Frost forms inside your
appliance
Some foods do not
freeze completely
Frozen meat has white
streaks
Solutions
If the internal temperature of the Freezer is -18 ℃ or less when the power returns,
your food is safe. The food in your Freezer will remain frozen for approx 8 hours with
the door closed. Do not open the Freezer door more than necessary.
✓ Check the adjustment of the feet of your appliance and its stability.
✓ Check that it is not touching a wall.
✓ Check that all the movable parts (trays, racks, etc..) are securely in place.
✓ Check if the temperature is correct. If this is not the case, adjust the temperature
appropriately.
✓ Make sure that you have not placed a large amount of food or hot food in your
appliance.
✓ Be careful not to open the door too often or leave it open.
✓ Check that the door is closed tightly.
✓ Keep your device away from heat sources.
✓ Make sure that the ventilation around the unit is respected.
✓ Check that your appliance is connected to the electrical supply.
✓ Check that the circuit-breaker for your house has not cut out and that the fuse
has not blown or been unscrewed
✓ Be careful not to open your appliance's door too often and not to leave it open.
✓ This is quite normal for food that contains a lot of sugar, fat or alcohol not to
freeze completely and to remain partially soft (ice cream, fruit juice, etc...).
✓ Check that your temperature is correctly set and is not at a too low temperature
✓ Check that you haven't kept this meat too long in the freezer
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