TROUBLESHOOTING
This chapter lists the most common problems linked with the use of the machine. If you are unable to resolve the
problems with the information given here, please contact your HILLYARD service centre of reference, or that which
is closest to you
THE MACHINE DOES NOT START
POSSIBLE CAUSE
The main switch is set to "0"
Check there are no alarm messages on the control display at
the time of switch-on
Make sure the battery box is correctly connected, and that the
battery box connector is connected to the electrical system
connector
Check the charge level of the battery box
THE BATTERY BOX IS NOT COMPLETELY CHARGED
POSSIBLE CAUSE
The battery charger cable connector is not properly inserted
in the battery box connector
The plug on the battery charger power cable is not correctly
inserted in the mains socket
The characteristics of the mains supply do not correspond to
those required by the battery charger
The battery charger LEDs flash repeatedly
The electrolyte level in the battery box cells is low
THE MACHINE HAS A VERY LOW WORKING AUTONOMY
POSSIBLE CAUSE
Check the battery box charge level (check the symbol on the
control display)
SOLUTION
Make sure the main switch is on "I" (if necessary, make a
quarter turn clockwise with the key)
Contact your HILLYARD service centre of reference, or that
which is closest to you
Make sure the batteries are properly connected to one
another, contact your HILLYARD service centre of reference,
or that which is closest to you
Make sure the batteries are properly connected to the
machine's electrical system, contact your HILLYARD service
centre of reference, or that which is closest to you
If the battery box charge level is critical, run a complete
charging cycle. See
"RECHARGING THE BATTERIES"
on page 33
SOLUTION
Connect the battery charger cable connector to the battery
box connector again
Check the plug on the battery charger power cable is
connected to the mains socket
Check the characteristics indicated on the battery charger
plate are the same as those of the mains supply
Referring to the battery charger use and maintenance
manual, check the meaning of the flashing signals that the
battery charger emits during the battery recharge phase
To top it up, refer to the battery box user and maintenance
manual supplied along with the battery box itself (or obtained
by contacting the battery box supplier)
SOLUTION
If the battery charge level is critical, run a complete charging
cycle. See
"RECHARGING THE BATTERIES" on page 33
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