Aprimatic WING NK Manual De Instrucciones página 29

Type of fault/Malfunction
The door does not move; program
blocked and alternating buzzer signal:
14 beeps with pause of 1 sec.
At power-up, after a reset or during the
movement, the automation is blocked in
both directions or makes incorrect
movements. On reset, the problem
remains and there is an alternating buzzer
signal: 5 beeps with pause of 1 sec.
Door closed and blocked: at power-up
or after a reset, the door does not move
and does not apply the reset.
Automation operating normally and
alternating buzzer signal: 7 beeps with
pause of 5 secs.
Automation operating normally and
alternating buzzer signal: 5 beeps with
pause of 5 secs. until problem is solved.
At power-up or after a reset, the door
does not move and does not apply the
reset.
Continuous buzzer signal
At power-up or after a reset, the door
does not move or makes unusual
movements during both self-learning and
with the radar pulses.
Continuous buzzer signal.
The automation is suddenly blocked in
random positions and engages the electric
lock. At times, it is not released, not even
after a reset command.
Continuous buzzer signal.
The door does NOT close again after
applying a normal opening cycle.
or
The door does NOT complete the
learning cycle (started normally with the
opening) and remains open.
Error/Malfunction conditions/solutions
Probable cause
Motor short circuit.
Motor current overload.
Door blocked by an external element
(mechanical lock, obstacle or similar).
Motor disconnected or faulty.
Encoder or connection cable faulty
Automation in Night lock mode.
Electric lock prevented releasing; the
release operation fails.
Electric lock prevented from locking the
door. The user is warned that the lock did
not engage. After 5 failed attempts, the
lock is disabled; the door is closed without
being locked. The automation still
operates.
Low emergency battery unit charging
level or fault.
External RESET button open, faulty or
jammed.
Key selector not connected or with
cable disconnected.
STOP contact open, faulty or jammed.
EMERGENCY button not released. If
this button is not installed, the jumpering
for the corresponding NC contacts has not
been applied correctly.
RESET button and/or Key selector
connection error.
RESET button faulty:
opens the NC contact randomly.
The EMERGENCY button has been
pressed during the opening stage and has
not been released or the jumper on the
contacts for this button has been
interrupted/disconnected.
Presence of an obstacle which breaks
the photocell beam or photocell problem:
obscured (dirty), misaligned or faulty (if the
contact is NC); or similar problem with
RADAR.
STOP contact open, faulty or jammed
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Possible solution
☺ Check the connections and, if required,
replace the motor. After solving the
problem, apply a RESET.
☺ Remove the cause of the block and
apply a RESET.
☺ Check the connections and, if required,
send the motor and/or unit to an
authorised repair centre.
☺ Select the operating mode required.
☺ Release the door manually, following
the specific instructions for the device.
After solving the problem, apply a
RESET.
☺ If there is an electrical fault with the
electric lock, disconnect the device and
apply a reset to use the automation while
the repairs are being carried out
☺ Check the electric lock mechanics and
connections.
☺ If required, replace the electric lock.
☺ If there is an electrical fault, disconnect
the electric lock and apply a reset to end
the signal and use the automation while
the repairs are being carried out.
☺ With the mains power ON, the battery
charging level is restored within a few
hours.
☺ If there is a fault, replace the
emergency battery unit.
☺ Check the state of the RESET button and
the STOP contact using a tester. If required,
restore the correct conditions.
☺ Check that the selector is connected
correctly.
☺ Check the state of the EMERGENCY
button (if installed). If required, restore the
correct conditions. If this button is not
installed, check the jumper on the contacts
using a tester.
☺ Carefully check the connections made,
using the instructions as reference.
☺ Check and reset the reset buttons
installed and the one on the control card.
☺ Release the EMERGENCY button or
restore the jumper on the EMERGENCY
button contacts.
☺ Eliminate any obstacles or reset the
correct photocell or radar conditions. If a
fault is probable, before replacing any
parts, check that the power supply and/or
signal cable to and from the control card
is not damaged.
☺ If required, restore the correct STOP
contact conditions.
Table 11