Troubleshooting; Device Behavior - BRAND HandyStep touch Instrucciones De Manejo

17 Troubleshooting

17.1 Device behavior

Fault
The battery charging cycle
has been dramatically re-
duced.
The device does not
charge.
Duration of use without
power connection has
been dramatically re-
duced.
The power adapter be-
comes extremely warm
during charging.
The device does not
charge.
The display is too bright or
too dark.
The display turns white
when the device is placed
in the charging stand.
No sounds are output
when working with the de-
vice.
The touchscreen display
no longer responds.
HandyStep® touch, HandyStep® touch S 997486
Possible cause
The battery is old or damaged.
The battery cannot be charged when it is
too cold or too warm.
The battery is old or damaged.
The battery is old or damaged.
The power adapter is damaged.
The USB cable is damaged.
The power adapter is damaged.
The USB cable is damaged.
The battery plug was disconnected.
The battery cable is broken.
The space between the device and charg-
ing stand is too great
The display brightness level has been ad-
justed.
The device cannot start. The battery plug
was disconnected.
Sound notification is switched off.
The program has crashed.
17 Troubleshooting
Corrective action
Replace the battery.
Disconnect the battery plug.
Let the battery warm up or
cool down to room tempera-
ture.
Connect the battery plug. Try
charging again.
Replace the battery.
Replace the affected part.
Replace the affected part.
Connect the battery plug.
Place the device in the charg-
ing station again.
Change the brightness level,
see Display, p. 82
Connect the battery plug.
Switch on sound notification,
see Sound, p. 82
The device starts when the
battery has been recon-
nected after the program
crash. A message appears to
warn that a tip may still be
present in the device. There-
fore, hang the device in the
holder and place a suitable
vessel under the tip or hold
the device over a suitable
vessel when starting.
Troubleshooting:
Open the cover, disconnect
the battery plug, and wait 5 s
Operating manual
97