Call Parking Function On The Operator Console; Callback If User Busy / Free - Aastra 400 Serie Manual Del Sistema

9. 6. 16. 4

Call parking function on the operator console

Attendant B is talking to user A when another call from user C arrives in the call
queue. The active call is not to be transferred just yet and the attendant answers
the incoming call. The original call is automatically parked on the corresponding
line key (Office 45) or in the call queue (Aastra 1560 / Office 1560).
Fig. 219 Call parking function on the operator console
Detailed Description
Whether or not the parking time is monitored by the communication server varies
from country to country.
The number of calls parked simultaneously using this call parking function is limi-
ted only by the display capabilities of the terminal in question.
On the Office 45 a call can also be parked explicitly on the line key.
Suffix dialling functions
Tab. 270 Call parking function on the operator console: Functions
Functions
Park call with the OC parking function
Park call explicitly on the line key (Office 45)
Retrieve call
9. 6. 17

Callback if user busy / free

This feature is used to obtain an automatic callback if a user is busy or if a call to a
user who is signalled as free goes unanswered.
Funciones y prestaciones del sistema a partir de R2.1
syd-0370/1.2 – R2.1 – 07.2012
P
A
haz0602aaxxa0
Office 45 operator phone, Aastra 1560 / Office 1560 ope-
rator console
Answer other call in the call queue
Press hold key and then clear key
Activate signalling element (Office 45: Line key) once again
Prestaciones
B
C
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