Repairs; Additional Accessories & Replacement Parts - TV Ears 2.3 Manual Del Usuario

Repairs

Before sending in your TV Ears products for repair,
please call our customer service representatives for
troubleshooting assistance. If we are unable to resolve
the problem or if the product needs to be repaired a
Return Merchandise Authorization (RMA) number will
be issued. RMA numbers allow TV Ears to keep track of
your product and return it to you quickly. Be sure to get
the address of the local repair center when obtaining
a RMA number. All returned items must have a RMA
number. Obtain a RMA number by calling TV Ears
Customer Service:
Obtain a RMA number by calling TV Ears Customer Service:
• US: 1-866-611-9934
• Canada: 1-800-263-4864
• European: 00353-61-77-0807
• UK: 0844-202-4000
• US Corporate Office Toll Free: 1-888-883-3277
Monday - Friday 7:00AM - 4:00PM PST
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Additional Accessories
& Replacement Parts
Additional accessories and replacement parts can
be purchased to extend your TV Ears system.
Additional Headset: The transmitter is designed to
hold, charge, and transmit to two headsets at a time.
Additional headsets can be used when more than one
household member wants to use TV Ears. Be sure to
purchase the same model headset as the system you own.
Seat Side Charger: This charger keeps your headset
charged right next to your seating area. The charger
does not transmit an infrared signal.
Foam TV Ears Tips : Pack of 10 replacement ear tips.
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Replace TV Ears Tips if they are soiled or show signs of
wear. Discard ear tips after they are detached, do
not re-attach. For safety purposes, we recommend
changing TV Ears Tips every 30-60 days.
Silicone Ear Tips: Sold as a pair or in a pack of 10
individual ear tips. For cleanliness wash the silicone ear
tips with mild soap and warm water every 30 days. We
recommend replacing silicone ear tips every 6 months
or as needed.
TV Ears Replacement Battery
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are designed to last 1-2 years depending on usage.
Only use proprietary batteries purchased from TV Ears.
Be sure to purchase the same model battery as the
headset you own.
Alternate Installation Kit: This kit includes a power
microphone, extender cord, and headphone jack
adapter. This kit can be used if you cannot access
analog (RCA) audio out ports or if there is no analog
(RCA) audio out ports on your television, satellite box,
or cable box.
: TV Ears batteries
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