Problem encountered
The milk frother does not
switch on. Power light off
after having pressed the
multifunction button.
The milk frother does not
froth the milk.
Poor quality milk froth.
TROUBLESHOOTING
Possible causes
» Appliance not connected to
the electricity grid.
» The device is connected to
multiple outlets or power bar.
» No current at the current
outlet.
» Milk frother inserted
incorrectly.
» Electrical circuit failure.
» Whisk not present in the milk
frother or not assembled/
inserted correctly.
» Multifunction button pressed
incorrectly.
» Milk frother damaged.
» Whisk not present in the milk
frother or not assembled/
inserted correctly.
» Milk frother or whisk dirty.
» Incorrect quantity of milk.
» Unsuitable milk.
» Time to wait too long betwen
end of preparation and taking of
the selected beverage.
Solution
» Make sure the power cord is properly plugged into
the current outlet.
» Connect the device directly to the current outlet.
» Connect another device to check the power supply.
» Make sure to have inserted the milk frother correctly
on the base and that there are no foreign bodies
between the base and the milk frother that prevent
proper operation.
» Contact Lavazza's Customer Service.
» Make sure the whisk is present, assembled and
inserted correctly in the milk frother.
» Make sure not to press the multifunction button
twice.
» Contact Lavazza's Customer Service.
» Make sure the whisk is present, assembled and
inserted correctly in the milk frother.
» Make sure the milk frother and the whisk are clean.
» Make sure that the correct quantity of milk has been
used, respecting the levels shown.
» For optimal warm milk foam, we recommend using
unskimmed milk (pasteurized or UHT), refrigerated
from 39.20°F to 46.40°F (4-8°C) .
For optimal cold milk foam, we recommend using
skimmed milk (pasteurized or UHT), refrigerated
from 39.20°F to 46.40°F (4-8°C) . (4-8°C).
» Pour the preparation obtained in the cup directly after
the end of the preparation and drink it immediately.
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