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TROUBLESHOOTING
Symptom
No water jet coming from the
handpiece
No powder/air spray coming from the
handpiece
Water leakage between handpiece cord
and handpiece
The handpiece efficiency decreases
48
Solutions
• Check the water adjustment of your unit
• Check the connections between the unit, the cord and the handpiece
• Check the water supply
• Check for presence of water at the cord outlet port
• Check for presence of water at the system connector outlet without cord
• Send the system to an approved EMS repair center
• Check the compressed air supply
• Check for presence of powder/air at cord outlet port without handpiece
• Check for presence of powder/air at the system connector outlet without cord
• Eliminate residual powder present in the channels using cleaning needles or the Easy Clean
• Check the quantity of powder in your unit
• Send the system to an approved EMS repair center
• Check the condition of the handpiece connecting O-rings
• Send the system and the handpiece cord to an approved EMS repair center
• Check the quantity of powder in the unit
• Eliminate residual powder present in the channels using the cleaning needles provided or the Easy Clean
• Send the system and the handpiece cord to an approved EMS repair center
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