LCD Messages
The following messages are displayed on the LCD when the fax is performing a function or
encounters an error.
!!CHECK!! 5100
Cause
Movement of the FINE Cartridge
Holder is blocked.
There may be an obstruction that is not
allowing the Cartridge Holder
mechanism to move.
The FINE Cartridge may be defective.
During printing, the FINE Cartridge
print head may have become too hot.
An error requiring servicing might have
occurred.
!!CHECK!! 5B00
Cause
The ink absorber (which holds the ink
used for print head cleaning) may be
full.
AUTO PRINT OFF
Cause
The <AUTO PRINT OFF> feature has
been enabled by pressing [ON/OFF]
quickly.
AUTO REDIAL
Cause
The fax is waiting to redial the receiving
number because the line was busy or
the receiving party did not answer
when you tried to send the document.
BUSY/NO SIGNAL
Cause
The telephone number you dialed is
busy.
The fax number dialed was incorrect.
The other party's fax machine is not
working.
Clear the paper jam or foreign object that is preventing the FINE Cartridge
Holder from moving, then turn off the machine and turn it back on again.
Check for any obstruction (paper clip, small object, etc.) and also that the
protective tape are removed from the FINE Cartridge. Check also for a paper
jam and clear the jam if necessary (see page 66). Then press [Stop] and start
again.
Press [Stop]. Reinstall the FINE Cartridge (see the Easy Setup Instructions) and
start again.
In either case, if the error does not clear, try unplugging the fax. Wait several
minutes, then plug it back in. Also, try replacing the FINE Cartridge with a new
one (see page 56).
Allow the fax to cool down. The fax will resume printing when it has cooled
down.
Turn OFF the machine, and unplug the power cord of the machine from the
power supply. After a while, plug the power cord of the machine back in and turn
ON the machine. If the same error occurs, contact a Canon service
representative.
Contact a Canon service representative as early as possible.
The received fax is stored in the memory. To cancel the setting and print
received faxes automatically, press [ON/OFF] again (see page 33).
Wait for the fax to automatically redial the number. If you want to cancel
automatic redialing, press [Stop] (see page 24).
Try sending the document at a later time.
Check the fax number and dial again.
Contact the other party and have them check their fax machine.
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Troubleshooting
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