Display
Action
Blood or control solution was applied to the test strip before the flashing drop symbol
appeared on the display. Discard the test strip and repeat the blood glucose or control
test.
An electronic error occurred, or in rare cases, a used test strip was removed and
reinserted. Turn the meter off and on, or take the battery out for 20 seconds and
reinsert it. Perform a blood glucose or control test.
The temperature is above or below the proper range for the system. Refer to the test
strip package insert for system operating conditions. Move to an area with the
appropriate conditions, wait 5 minutes, and repeat the blood glucose or control test.
Do not artificially heat or cool the meter.
The battery is almost out of power. Change the battery now. If the message reappears
after the battery has been replaced, remove the battery again, press any meter
button, then reinsert the battery.
The time and date settings may be incorrect. Make sure the time and date are correct
and adjust, if necessary.
Document Name: ART-07022590007
Document Number: 0000109119
Version: 1.0
This copy will not be updated. Verify the validity of this version in the appropriate electronic repository.
78120_07022590007_EN.indb 35
Maintenance and Troubleshooting
Lifecycle Status: Effective
5
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4/23/2019 1:56:44 PM
Confidential
Valid from: 02-Aug-2019
Page 37 of (180) page(s)