Before you call for service...
Troubleshooting Tips
Problem
Leaking water around the
fill cup
Leaking water behind the
refrigerator
Slow ice/freezer not cold
enough
Ice cubes too small slow
ice
4
Possible Causes
Foam in the fill cup from installing
the fill tube.
Fill tube not correctly seated in
the fill cup.
House supply not properly
connected to the water valve.
Water line not connected to the
water tube inlet.
Door left open.
Temperature control not set cold
enough.
Water shutoff valve connecting
refrigerator to house water line
may be clogged.
Water line kinked.
What To Do
If the fill tube was installed by sliding it through the back
of the refrigerator, it may have picked up pieces of foam
as it was pushed through. This foam can interfere with the
water flow in the fill cup. Check the cup and make sure
there are no foam pieces.
Check that the fill tube is
correctly inserted in the
fill cup opening. See Mount
the icemaker.
Check that the house supply is firmly attached to the
water valve. See Water line installation instructions.
Check that the plastic
water line running from
the valve to the water
tube inlet is firmly
attached with the hose
clamp. See Connect the
water line.
Check to see if package is holding door open.
See About the Temperature Control in the Owner's Manual
of the refrigerator.
We recommend drilling a 1/4" hole
in the water pipe to connect the
water shut-off valve. Failure to
drill a 1/4" hole may result in
reduced ice production or
smaller cubes. See Installing
the water line.
Check that the plastic water
line running from the valve
to the water tube inlet is not
kinked. See Connect the
water line. A kink in the
water line will restrict flow
to the icemaker.
Fill Tube
Fill
Tube
Fill Cup
Water
Tube Inlet
Hose Clamp
Water Line
Drill 1/4" hole
in water pipe
Adhesive-
backed
Fasteners for
Water Tube