Warranty And Replacement - Ambu aBox 2 Instrucciones De Uso

Problem
Displaying unit
cannot identify
a connected
USB device.
Buttons on
endoscope is not
registered by the
displaying unit.
Activation of
endoscope
buttons is not
registered by the
displaying unit or
any connected
medical recorder

19. Warranty and Replacement

Ambu warrants that the displaying unit will conform to the specifications described by Ambu
and be free from defects in material and workmanship for a period of one (1) year from the
date of invoice.
Under this limited warranty, Ambu will be responsible only for either supplying authorized
spare parts or replacement of the displaying unit, as Ambu may decide in its sole discretion.
In case of replacement of spare parts, the customer is obligated to provide reasonable
assistance to Ambu, including, where relevant, by customer's biomedical technicians pursuant
to instruction from Ambu.
Unless otherwise expressly agreed in writing, this warranty is the only warranty which applies
to the displaying unit, and Ambu expressly disclaims any other warranty, expressed or implied,
including any warranty of merchantability, suitability or fitness for a particular purpose.
The warranty applies only if it can be established that:
a) The displaying unit has not been disassembled, repaired, tampered with, altered,
changed, or modified by persons other than technical personnel (except with the prior
written consent of Ambu or in accordance with the instructions in the Spare Part
Replacement Manual); and
42
Possible cause
USB input may be disabled.
USB cable or external USB
device is damaged.
The displaying unit has internal
communication problems.
USB connector port is damaged.
The endoscope buttons have
not been configured.
None of the buttons
activate any function on
the displaying unit.
Issue with connection between
endoscope and displaying unit.
The displaying unit has internal
communication problems.
The trigger outputs have not
been configured correctly.
Communication problems
between the endoscope and
the displaying unit.
The displaying unit has internal
communication problems.
Recommended action
Log in as Administrator, go to
Settings - Setup - General
settings - to enable USB input.
Connect a new USB cable or a
new USB device.
Perform a Power OFF Cycle
(follow the procedure above
this table).
Move the USB device to another
USB connector port.
View current configuration of
endoscope buttons in section
5.10.
Unplug and reconnect
the endoscope
OR
Connect a new endoscope.
If this does not work, the VDI-
port in the displaying unit may
be damaged.
Perform a Power OFF Cycle
(follow the procedure above
this table).
For reconfiguration of trigger
outputs refer to section 5.9.
See problem "Buttons on
endoscope is not registered by
the displaying unit".
Perform a Power OFF Cycle
(follow the procedure above
this table).