HP Photosmart C8100 Serie Manual De Uso página 20

Problem: After you run the Wireless Setup Wizard from the HP All-in-One control panel, the HP All-in-One cannot
EN
connect to the network.
Action:
• You can print a diagnostic report that may help identify the problem. Run the Wireless Network Test from the
HP All-in-One control panel Network Menu.
• If you entered your network name (SSID) manually using the Wireless setup Wizard , you may have not typed
the name correctly. Run the Wireless Setup Wizard again, and make sure you type the network name correctly.
• If you are using the default network name (SSID) provided by your wireless router manufacturer, your
HP All-in-One may be trying to connect to another wireless router in your neighborhood that uses the same
network name. Make sure your network name is unique.
• The signal between your HP All-in-One and your wireless router may be weak. Try moving the HP All-in-One
closer to your wireless router and avoid obstructions such as walls or large metal cabinets.
• There may be inference from other devices preventing the HP All-in-One from connecting. Any wireless device
that uses 2.4GHZ can cause interference (including microwaves). Make sure these devices are not in use
during the HP All-in-One installation.
• Your wireless router may need to be reset. Turn off your wireless router for 30 seconds and then turn it back on.
Then run the Wireless Setup Wizard on your HP All-in-One.
20 • HP Photosmart C8100 All-in-One series
www.hp.com/support