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11 Appendix
11.1 After-sales Service
Contact SAMSON's After-sales Service department for support concerning service or repair
work or when malfunctions or defects arise.
E-mail address
You can reach the After-sales Service Department at aftersalesservice@samson.
Addresses of SAMSON AG and its subsidiaries
The addresses of SAMSON AG, its subsidiaries, representatives and service facilities world-
wide can be found on our website (www.samson.de) or in all SAMSON product catalogs.
Required specifications
Please submit the following details:
− Order number and position number in the order
− Type designation and model number or configuration ID
− Other mounted valve accessories (positioner, supply pressure regulator etc.)
− Pressure
− Wire cross-section
− Actuator type and manufacturer
EB 3963 ES
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