Troubleshooting - Marantz SR-12S1 Manual Del Usuario

TROUBLESHOOTING

In case of trouble, check the following before calling for service:
1. Are the connections made properly ?
2. Are you operating the unit properly following user's guide ?
3. Are the power amplifiers and speaker working properly ?
SYMPTOM
SR-12S1 cannot be turned up.
No sound and picture are output
even when power is on.
Speaker not outputting any sound.
Sound and pictures from other
than equipment selected with the
function selector.
Sound from the wrong channel is
output from the speaker.
No sound is output from the center
speaker.
No sound is output from the
surround speaker.
No output to Sub Woofer Out.
S u r r o u n d m o d e c a n n o t b e
changed.
Noise is produced during DTS-
encoded CD or laser disc play.
DTS sources cannot be played.
Player skips during play of a DTS
source and produces noise.
A 96kHz PCM signal cannot be
played.
A normal PCM signal (CD or laser
disc) cannot be played.
A Dolby Digital signal cannot be
played.
A s p e c i f i c c h a n n e l d o e s n o t
produce output.
FM or AM reception fails.
Noise is heard during AM reception.
Noise is heard during FM reception.
Cannot get programmed station
w h e n t h e P R E S E T b u t t o n i s
pressed.
Nothing appears on the remote
commander display.
Control with the remote control
unit fails.
No sound is output from the
surround back speaker.
Can not decode HDCD.
52
CAUSE
The power plug is not connected.
Mute is on.
The input cable is not connected correctly.
The master volume control is turned all the way down.
The function selector position is wrong.
The headphones are connected to the headphone jack.
Input cable connected incorrectly.
Speaker cable connected incorrectly.
The center speaker cable connection is incomplete.
STEREO has been selected for Surround mode.
Center = NONE has been selected in SETUP mode.
The surround speaker cable connection is incomplete.
STEREO has been selected for Surround mode.
Surround = NONE has been selected in SETUP mode.
Sub-woofer = NONE has been selected in SETUP mode.
The headphones are connected to the jack.
Analog has been selected for input.
Surround mode is set to DOLBY.
The DVD or LD player is not DTS digital out capable.
Data error occurred during player skip.
The disc player is not 96kHz PCM digital out capable.
Surround mode is set to other than STEREO and AUTO.
Surround mode is set to DTS-cinema, DTS-music or DTS-
ES.
Surround mode is set to DTS-cinema, DTS-music or DTS-
ES.
Nothing recorded on source.
Antenna connection is incomplete.
Reception is affected by other electrical fields.
The radio waves from the broadcasting station are weak.
Preset data has been erased.
Batteries are consumed.
Batteries are consumed..
Remote controller's function-key setting is wrong.
The distance between this SR-12S1 and the remote
commander is too far.
S o m e t h i n g i s b l o c k i n g S R - 1 2 S 1 a n d t h e r e m o t e
commander.
The surround speaker cable connection is incomplete.
STEREO has been selected for Surround mode.
Surr. Back = NONE has been selected in SETUP mode.
surround back speaker.
Surround mode is not THX surround EX.
Input signal does not support HDCD.
Surround mode is not AUTO, or Source Direct.
If the unit does not operate properly, check items shown in the following
table.
If your trouble cannot be recovered with the remedy actions listed in
the following table, malfunction of the internal circuitry is suspected;
immediately unplug the power cable and contact your dealer, nearest
Marantz distributor or the Marantz Service Center in your country.
Connect the power plug to the outlet.
Cancel mute using the remote control unit.
See the connection diagram and connect the cables correctly.
Adjust the master volume.
Select correct position.
Disconnect the headphones. (Speakers will not output sound when
headphones are connected.)
Connect the cable correctly by referring to the connection diagram.
Connect the cable correctly by referring to the connection diagram.
Connect the cable correctly.
When STEREO is selected for Surround mode, no sound will be
output from the center speaker. Set another Surround mode.
Make the correct setting.
Connect the cable correctly.
When STEREO has been selected for Surround mode, no sound will
be output from the surround speaker. Set another Surround mode.
Make the correct setting.
Select Sub-woofer = YES.
Disconnect the headphones. (When headphones are connected,
Surround mode will be fixed to STEREO.)
Be sure to perform digital connection, select digital input, then play.
Select other mode.
Use a player which responds to DTS-digital out.
Set Surround mode to DTS-cinema or DTS-music..
Use a player that responds to 96kHz PCM digital out.
Set Surround mode to STEREO or AUTO.
Select other mode.
Select other mode.
Check the encoded channel on the source side.
Correctly connect the indoor FM and AM antennas to FM and AM
antenna outlets.
Try changing location where the AM indoor antenna is set up.
Install an FM outdoor antenna or use cable TV/FM.
Disconnecting power plug for long periods of time will erase preset
data. If that happens, input the preset data again.
Replace all the batteries with new ones.
Replace all the batteries with new ones..
Select different position from which equipment will be controlled.
Move closer to this SR-12S1.
Remove offending object.
Connect the cable correctly.
Surround back channel is active in THX surround EX mode, in other
Surround mode, no sound will be output from the surround speaker.
Set THX Surround EX mode.
Play HDCD CD .
Set surround mode AUTO or Source Direct.
REMEDY