Q: The MDCI dongle is missing.
A: Please contact the dealer or TOPDON after-sale service for timely support.
Q: Diagnostic software error.
A: Tap "Feedback" to send specific problems to us for technical support.
Tap the vehicle software icon and hold it to uninstall the corresponding software. Then
enter the upgrade center to download and install a new version.
Q: The downloaded diagnostic software is inconsistent with the serial number.
A: The wrong MDCI dongle was selected.
Enter the "User Info" -> "Phoenix MDCI" -> select the correct MDCI dongle.
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