Guidelines For Obtaining And Using Samples - Abaxis VETSCAN VS2 Manual Del Usuario

1.2.5 If You Have Problems
If any of the following occurs, see
1-800-822-2947, 24 hours a day, 7 days a week.
The analyzer does not turn on. (First, verify that all connectors are firmly inserted and

the electric outlet is working properly.)
The rotor drawer does not open when you touch

Error messages appear on the display.

When you call, the Technical Support Representative will ask for the following:
A description of the problem.

The analyzer serial number and software version number. See

fication" on page 5-13
1.3

Guidelines for Obtaining and Using Samples

Follow these guidelines carefully in preparing the reagent rotor, and in obtaining and using samples.
1.3.1 Step 1: Prepare the Reagent Rotor
Note: Use only powder-free gloves, to keep powder off of analyzer optics.
Use only reagent rotors that have not expired, as noted on the pouch and box.

The VetScan VS2 Analyzer automatically rejects expired rotors.
Do not remove the rotor from the refrigerator until you are ready to run the analysis.

Use the rotor within 20 minutes of opening its pouch. Do not attempt to reseal the rotor

in its pouch for later use.
Do not drop the rotor. This could crack the rotor

or shatter its reagent beads, which can cause errors
and potential rotor cancellations.
Handle the rotor only by its edges as shown at

right. Fingerprints on the rotor can interfere with
analyte measurements.
1-4
"Troubleshooting" on page
for instructions on locating these numbers.
Quick Reference Guide
8-1, or call Abaxis Technical Support at
on the touchscreen.
Analyze
"Viewing Analyzer Identi-