Error And Failure Codes Displayed; Accessing Stored Data - SOMFY Dexxo Pro 800 RTS Manual De Instrucciones

Error and failure codes displayed

Code Description
E2 Safety input always active
E4 Safety mechanism self test fault
Eb
Other faults and failure conditions
Ec
H1 Detection of forced entry
H2 Detection of forced entry
CC Maintenance is required

Accessing stored data

To access stored data, select the "Ud" setting then press "OK" as shown in Fig. 31.
Data Description
U0 Total cycle counter: tens and units
U1 Total cycle counter: thousands and hundreds
U2 Total cycle counter: hundreds of thousands
U3 Cycle counter with obstacle detection: tens and units
U4 Cycle counter with obstacle detection: thousands
U5 Number of control channels memorised
d0 to d9 Log of the last ten faults
dd Clears the fault log: press "OK" for 7 s (Fig.31).
10
Comments
Displayed when the safety input remains
active for more than three minutes.
The safety device self test failed
These codes correspond to various
electronic circuit board failures.
Displayed when an action occurs from
outside the garage (read by reinjection
of power)
Displayed when an action occurs from
outside the garage (read by optical
encoder)
Displayed when maintenance is required
on the installation. The number of cycles
programmed in parameter "PA" has been
reached.
Action required?
Check that there is no obstacle triggering cell or sensor bar
detection.
Check that "P2" is setup correctly depending on the devices
connected to the safety input.
Check safety device wiring.
When photoelectric cells are used, check their proper alignment.
Check that "P2" is setup correctly depending on the devices
connected to the safety input.
Check safety device wiring.
When photoelectric cells are used, check their proper alignment.
Cut the power supply (mains & battery back-up), wait for a few
minutes then re-connect the power supply.
Perform a learning cycle.
If the fault persists, contact Somfy Technical Support.
Press a button on the memorised remote control to stop the
siren.
Start a complete opening and closing cycle.
Press a button on the memorised remote control to stop the
siren.
Start a complete opening and closing cycle.
Confirm or modify the current "PA" value, or deactivate the
"Maintenance required indicator" function.