App screen
Flashing LEDs
BWT
14ROC COFFEE
fault
Status LED con-
stantly lit
7 Repair and maintenance
You have purchased a long-lasting, service-friendly product. In order to guarantee flawless func-
tion and optimum water quality, maintenance must be conducted by an authorised service tech-
nician at regular intervals, at least once a year.
In case of fault during the warranty period, please contact your contractual partner or the instal-
lation company, stating the device type and serial number (see device technical data or product
label).
NOTE!
Before work is conducted on electrical components or the housing is opened, the mains plug must be disconnected and the water feed
f
and permeate line shut off in order to ensure the device is volt-free.
All maintenance shall include checking the connection lines and the device for damage.
f
7.1
Wearing parts
Wearing parts must be replaced by customer service within the prescribed maintenance inter-
vals.
Maintenance work
General visual inspection
Check for leaks
Cleaning with damp cloth
Conductivity
(with external measuring device)
Replacement of the external
pre-filter insert
(particle retention filter
[ optional extra])
Replacement of reverse osmo-
sis filter
Replacement of mineralisation
filter cartridge
Replacement of filter head
7.2
Cleaning
Clean your BWT bestaqua 14ROC Coffee with a damp cloth and mild cleaning agent. In order to
protect the surfaces of the device, do not use any alcohols, bleaches or solvents.
Error
Cause
Device not
Pressure sensor for
working
permeate is de-
fective or has no
power supply
Responsibility
Interval
Customer
Weekly
Customer
Weekly
Customer
As necessary
Customer/
At least 1x year
service
Customer/ser-
Depending on pre-filter used
vice
Service
1x year
2 years
Service
Every 6 months
Service
Every five years, no later than every
10 years
Remedy
Check power supply
and, if necessary, re-
place the pressure
sensor or inform ser-
vice staff.
, no later than every
(recommended)
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