Warranty & Disclaimer
Warranty: The SureFlap Microchip Cat Flap Connect carries a 3-year warranty from the date of purchase,
subject to proof of purchase date. The warranty is restricted to any fault caused by defective materials,
components or manufacture. This warranty does not apply to products whose defect has been caused
by normal wear and tear, misuse, neglect or intentional damage. In the event of a part failure due to
faulty parts or workmanship, the part will be replaced free of charge during the warranty period only.
At the manufacturer's discretion, a replacement product may be provided free of charge in the case of
a more serious malfunction. Your statutory rights are not affected.
Disclaimer: The SureFlap Microchip Cat Flap Connect and app report pet location and movement by the
detection of a pet ID and measured movements of the clear plastic door. In most cases this will give reliable
pet location information, however unexpected or unusual use of the Cat Flap (e.g. a pet sticking their head
out of the Cat Flap, but not going through) may lead to unreliable pet location information. Sure Petcare
cannot accept liability for any damage, harm or inconvenience which may be incurred as a result of
incorrect reporting of pet location.
The SureFlap Microchip Cat Flap Connect incorporates selective entry and selective exit features which
have been designed to minimise the risk of intruder pets entering your house and to keep some of your
pets indoors only. However, it is not possible to fully guarantee the exclusion of all other animals in all
circumstances.
In the rare event of an unauthorised animal gaining access to the house, or any pets experiencing an
unintended exit, Sure Petcare cannot accept liability for any damage, harm or inconvenience which
may be incurred.
Disposal of Products and used Batteries: This icon indicates products subject to the following
legislation:
The Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE Directive) & The Battery
Directive 2006/66/EC (as amended 2013/56/EU) requires households to dispose of EEE products and waste
batteries that have reached the end of their life in an environmentally responsible manner. To reduce the
impact on the environment these cannot be placed in household waste bins and must be recycled at an
appropriate recycling facility. Further information on recycling can be found at: www.recycle-more.co.uk.
Ensure batteries are replaced before the expiry date shown on the battery or the battery packaging and
disposed of safely and appropriately.
In case of battery leaks, wear appropriate protective clothing to protect yourself from any exposure to
harmful chemicals before disposing of the batteries and cleaning up any spillage. When cleaning up
a spillage avoid contact with skin. Battery chemicals shouldn't be placed near the eyes or ingested.
Contact a medical professional immediately if this should occur.
FCC compliance: This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired
operation.
Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment. This device has been designed and complies with the safety
requirements for RF exposure in accordance with FCC rule part §2.1093 and KDB 447498 D01.
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