. Troubleshooting
The product left our warehouse in perfect condition. If you do, however, discover a
problem, see if you can solve it by using the solutions offered in the following table. If you
do not succeed, contact our Customer Service department.
Problem
The appliance is
not working.
The food is not
cooked.
The food is not
evenly cooked.
The fried foods are
not crisp enough.
- English
Possible cause
The mains plug () is not
plugged into a power
socket.
Incomplete entry.
The fill level is too high.
The cooking temperature is
too low.
The cooking time is too short.
The pieces of food are too
close together.
The food is unsuitable for
cooking in the air fryer.
Troubleshooting
Only connect the appliance
to a properly installed power
socket.
Start the cooking process by
pressing the
button ()
(see section ". Operating
the air fryer").
Fill the fryer drawers (/)
only up to the MAX
marking.
Select fryer drawer or fryer
drawer and press the
button () to increase the
cooking temperature.
Select fryer drawer or fryer
drawer and press the
button () to increase the
cooking time.
Many foods need to be
shaken/turned several times
during the cooking time.
Fill the fryer drawers (/)
with small pieces of food.
Smaller pieces cook more
evenly.
Use oven-ready or lightly
oiled snacks for crispier
results.