Look 185 100 Instrucciones página 12

- scratches or damage to the decorative elements of the LOOK products due to its use;
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- alteration of the colors and/or size and/or texture of the LOOK products resulting from normal wear
and tear and/or improper maintenance of the LOOK products;
- LOOK products with a serial number that has been removed or is incomplete.
4. IMPLEMENTATION OF LEGAL WARRANTIES:
As part of the legal warranties you benefit from, we commit ourselves according to your choice to either:
- Replace your LOOK products against another LOOK products of the same category and value. Any
LOOK Products are replaced subject to availability;
OR
- Repair the LOOK products at our expense if this is possible and send it back to you at the address
indicated by you.
The repair and, if necessary, the shipment of the replaced or repaired LOOK products will take place
at no cost to you.
If we are unable to repair or replace the LOOK products that is the subject of your warranty claim, you
will receive a full refund for the LOOK products (with the return of the Product in accordance with the
terms of our General Terms of Sale).
It is nevertheless brought to your attention that if one of these choices is materially impossible to
implement, or involves a manifestly disproportionate cost for us, we reserve the right to choose the
most appropriate option, in accordance with Articles L217-12 of the Consumer Code.
5. LIMITS OF WARRANTIES:
No warranty shall extend beyond the warranties (statutory and commercial) described herein, unless
otherwise provided by law in your Country. All other warranties, express or implied, including but not
limited to warranties of merchantability and/or fitness for a particular purpose, are expressly excluded.
Some jurisdictions do not allow the exclusion or limitation of implied warranties or consequential
damages, so the above limitations or exclusions may not apply to you.
6. CONSUMMER SERVICE – CONTACTS:
Our Consumer Service is at your disposal at the times indicated on the Site and the number displayed
on the Site (free number from a landline, surcharged call from a mobile depending on your operator).
You can also contact our Consumer Service:
- by email at the following address:
- by letter: SKIS ROSSIGNOL - Service Consommateurs - 98 rue Louis Barran - 38430 Saint Jean de
Moirans - France.
7. LEGAL PROVISION (APPENDIX OF THE ARTICLE D.211-2 OF THE FRENCH CONSUMER CODE):
- The consumer has a period of two years from the delivery of the goods to obtain the implementation of
the legal guarantee of conformity in case of a defect of conformity. During this period, the consumer is
only required to establish the existence of the lack of conformity and not the date of its appearance.
- Where the agreement for the sale of the goods provides for the supply of digital content or a digital
service on a continuous basis for a period of more than two years, the legal warranty shall apply to
that digital content or digital service throughout the period of supply provided. During this period,
the consumer is only required to establish the existence of the lack of conformity affecting the digital
content or service and not the date of its appearance.
- The legal guarantee of conformity entails an obligation for the professional, where applicable, to
provide all the updates necessary to maintain the conformity of the goods.
- The legal guarantee of conformity gives the consumer the right to repair or replace the goods within
thirty days of his request, without charge and without major inconvenience to him.
- If the good is repaired under the legal guarantee of conformity, the consumer benefits from a six-
month extension of the initial guarantee.
- If the consumer asks for the good to be repaired, but the seller imposes a replacement, the legal
customer.care@rossignol.com