Medion MD 10169 Manual De Instrucciones página 161

. Troubleshooting
The product left our warehouse in perfect condition. If you do, however, discover a
problem, see if you can solve it by using the solutions offered in the following table.
If you do not succeed, contact our Customer Service department (see chapter "15.
Service information" on page 167).
Problem
The appliance is
not working.
After preparing
ice cream, the
aluminium con-
tainer cannot
be removed
from the cooling
chamber.
The lid is lifted
from the stirrer
and cannot en-
gage.
The aluminium
container cannot
be placed into
the cold cooling
chamber.
The stirrer
scratched or
became stuck
when starting to
make ice cream.
The stirrer does
not rotate.
The ice cream
consistency is
too soft.
164
Possible cause
The appliance is not
plugged into a power
socket.
There are frozen water
droplets between the
aluminium container
and the cooling cham-
ber.
The stirrer is not mount-
ed correctly.
Deformation due to
improper use of the alu-
minium container.
Deformation due to
improper use of the alu-
minium container.
The ice cream consist-
ency is too firm.
The aluminium contain-
er is not cold enough.
There is not adequate
ventilation or the venti-
lation slots are covered.
Troubleshooting
Only connect the appliance to a prop-
erly installed power socket. The mains
voltage must match the technical
specifications for the appliance.
Wait 3 to 8 minutes before removing
the aluminium container from the
cooling chamber.
Insert the stirrer properly and turn the
lid until it is fully engaged.
Purchase a new aluminium container.
Where applicable, contact our Service
team to do so (see below).
Purchase a new aluminium container.
Where applicable, contact our Service
team to do so (see below).
Change the recipe.
Do not open the lid for too long or
too often. Ensure that there is suffi-
cient distance between the ventila-
tion slots and other appliances or the
wall.