Training mode
(Teaching your pet to use the feeder)
When opened by the Open/Close button, the orange training light will flash red to
help you identify that the Open/Close button has been pressed and it is in open mode.
The training light will return to orange when the open/close button is pressed once
you have added the food portion. If the Open/Close button isn't pressed the portion
indicator lights will not activate and the system won't be able to identify you
adding food.
PART 1 - Introducing your pet to the feeder
Some pets may need some time to get used to the feeder. The training mode allows you
to slowly introduce more and more movement to the lid meaning your pet can grow in
confidence using their new bowl. This can take a little time but be patient, and do not move
on to PART 2 until your pet seems comfortable.
With the lid closed press the 'Training mode' button ( ) once
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on the rear of the feeder. The lid will open and the rear LED will
flash orange (once every few seconds).
Fill the bowl with your pet's favourite food and place the unit in your pet's normal
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eating spot or somewhere they feel comfortable eating.
During this first stage of training your pet to use the feeder, the
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lid will not close after they have finished eating.
Remember to take your time and let your pet get used to their new bowl.
Once they are happy proceed to PART 2.
PART 2 - Increasing the lid movement
Slowly increasing the lid movement allows your pet to get used to it in three stages.
Once again, for the best results and a happy pet, it is important to be patient and not rush
this process. The amount of time required at each stage will vary for each pet (days/weeks)
but we recommend taking a few days for each one.
Start to increase the motion of the lid by pressing the
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'Training mode' button ( ) once again. The lid will close
a small amount and the rear LED will flash orange twice.
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Now when your pet eats from the bowl there will be some
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movement as the lid opens fully. When they finish eating,
it will close slightly.
Allow your pet time to get used to the new lid movement.
When you need to replace their food do so as normal -
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see page 17. After replacing the food, ensure you press the
open/close button ( ) to close the lid to its training position.
Remember to take your time. Do not proceed to the next stage until your pet
is confident with this amount of lid movement.
Once your pet is happy with the movement, press the 'Training
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mode' button ( ) again. The lid will close to the next position
and the rear LED will now flash orange three times.
Again, continue to use the feeder normally and do not proceed to the next stage
until your pet is confident with this motion.
Your pet should be happy with the lid movement now so this
final stage of training has the lid closed even further. As before,
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press the 'Training mode' button ( ) again. The lid will close
to its final position and the rear LED will now flash orange
four times.
Once your pet is happy with this final position, press ( )
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again. The lid will close fully and the rear LED will no longer
flash. The feeder is now sealed and in daily use mode.
You can end the training mode at any time by pressing and holding the 'Training
mode' button ( ) for 5 seconds.
If you need to go back a step, follow the tip above. This takes the feeder out of
training mode and you can then start the process from the beginning.
If your pet appears nervous of the lid closing after they have backed away,
on the Sure Petcare App you can adjust the length of time before the lid closes.
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