FRIDGE - FREEZER
10.AFTER-SALES SERVICE (SAT) AND GUARANTEE
INOXPAN S.L., thanks you for choosing and placing your trust in a product of our brand
distinguished by its Quality, Design and Innovation, being faithful to its origins and commitments.
PANDO WARRANTY CONDITIONS:
This appliance is guaranteed for 3 years from the date of purchase and covers it against any manufacturing
defect that may affect its proper operation. For the validity of the warranty to be valid, it is essential to present
the invoice or purchase receipt to the Pando Authorised Service technician.
During this period, the Company undertakes to replace or repair free of charge any defective part due to a defect or
manufacturing defect in the appliance, until it is in proper working order, as well as the necessary labour and expenses
incurred as a result of such repair or replacement.
EXCLUSIONS FROM THE PANDO WARRANTY:
The following cases will not be covered by the guarantee of the product or wine cooler, or could be cause for
cancellation of the same, in which case the user will be responsible for the cost of materials, labour and
travel expenses of the technical service:
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The installation, servicing, cleaning or maintenance of the appliance.
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Any breakdown, malfunction or malfunction caused by incorrect installation or use.
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Breakdowns or damage caused by not respecting or following the safety instructions, recommendations
for use and maintenance in the appliance's manuals.
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When the product is intended for commercial or non-residential use, for which it is not intended.
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Malfunctions or damage to the appliance due to non-compliance with the instructions described in the
user manual, installation and ventilation instructions for the appliance.
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Breakdowns or damage caused by transport or transfer, and handling of the device by unauthorised
personnel not belonging to this company or to the Pando brand.
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Bumps, dents, scratches or scrapes, broken glass.
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Presence of foreign bodies foreign to the device, inside or outside the product.
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The product is not accessible because there are elements that prevent easy and safe access. The
means required for the authorised Pando technician to access the device shall be at the user's expense
and responsibility.
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Improper handling of product wiring and connections.
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Faults or damage to the product caused by incorrect power supply or electrical connection.
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Aesthetic, wear and tear components, such as light screens, filters, lamps (LED), shelves, drawers, lids,
gaskets, etc.
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Rust, stains, discolouration caused by improper application or unprotected exposure to corrosive
elements such as cleaning products not recommended by the manufacturer and unsuitable cleaning
agents, such as those containing corrosive chemicals, and exposure to sea breeze (saltpetre).
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Any damage to the wines or any other contents due to possible incidents or malfunctions of the
appliance .
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Breakdowns or damage caused by variations in the electricity supply or fortuitous and natural causes of
atmospheric or geological origin such as storms, lightning, earthquakes, floods, etc.
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Appliances from resale, second hand, trade-in or exhibitions that are more than two years old from the
date of manufacture.
INOXPAN, S.L., is expressly excluded from any liability for any direct or indirect damage to persons or things due to
faults or defects in the device caused by improper handling of the same.
Contact details Official Authorised
SPAIN, PORTUGAL AND ANDORRA:
https://www.pando.es/asistencia-tecnica/
Service Centre
Pando
OTHER COUNTRIES:
EN
https://www.pando.es/en/after-sales-services/
FR
https://www.pando.es/fr/service-apres-vente/
, which is
Pando
INOXPAN S.L. - 114