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Where to put your Hub

Because your Microchip Pet Feeder Connect system communicates wirelessly, the location
of your Hub can affect its performance.
1 m
Place the Hub at least 1 metre off the ground
(i.e. on a table that is as clear of obstructions
as possible).
Avoid positioning your Hub near or in line
of sight of any large amounts of water
(i.e. fish tanks).
Make sure the Hub isn't positioned next to
any large metal objects (i.e. fridges).
Occasionally your Hub may experience connection issues despite following these
tips. For further advice on how to move your Hub closer to your Microchip Pet Feeder
Connect, go to surepetcare.com/hub-connectivity.
If your Hub loses internet connection for any reason, your Microchip Pet Feeder
Connect will still function as normal and retain its settings.
9
max. 10 m
Try to position your Hub so that it is
in line-of-sight of your Feeder and within
a 10 metre radius.
Keep your Hub as far away as possible from
any potential sources of interference
(i.e. digital cordless phones, baby monitors, etc).
Avoid thick walls between the Hub and
the Feeder.

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