Set up your Hub
Once you have successfully downloaded the Sure Petcare app, you will need to plug in your
Hub and set it up. Once your Hub is set up you will be asked to connect it to both the Feeder
and the app. Please follow the steps below:
1
2
3
Sure Petcare
4
App!
Your Hub may receive a software update. If you see solid red lights during setup,
don't panic, your Hub is updating its software. Once complete the Hub will reboot
and you'll see the light sequence detailed in step 3.
Plug one end of the Ethernet cable into the base of
your Hub and the other end into a spare Ethernet port
on your router.
Assemble the power supply and plug it into your power
outlet. Plug the other end of the cable into the base of
your Hub.
Your Hub's 'ears' will start alternating red and then
green. When both ears remain solid green your Hub
is ready. If the ears fail to do this sequence please
see page 10 for more information.
In order to complete the setup of your Microchip Pet
Feeder Connect system you will need to follow the
remaining steps on the Sure Petcare app.
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