Zimmer Biomet TRICERA SYSTEM Instrucciones De Uso página 14

APPENDIX E TROUBLESHOOTING
IMPORTANT! If you cannot eliminate the issue with the help of this table, please contact the service department or return the device for repair. There are no user serviceable parts inside of the Controller!
Opening the unit may cause electrical shock to user and voids warranty!
Problem
The Controller does not power on
Unsuccessful Self-Test
Temperature is out of operating range
Controller Malfunction during use
Inflow turns off
No activation from footswitch
Footswitch error on connection
Handpiece error on connection
No scope/cannula connected during purge
Purge stops before complete
Cannot ACTIVATE or COAG
Insufficient Suction
Handpiece does not power on
DCO-1394
Effective Date: 12-JAN-2022
Possible Causes
- Power cable not connected
- No line voltage
- Fuses defective
- Controller defective
- Various internal self-diagnostics
- Temperature is out of Controller's operating range
- Controller defective
- High pressure detected on the inflow line
- Foreign object between diaphragm and pressure
sensors
- Controller malfunction
- Footswitch not plugged in
- Two buttons activated simultaneously
- Footswitch defective
- Footswitch button or pedal stuck down on
connection
- Handpiece defective
- Handpiece button or pedal stuck down on
connection
- No scope/sheath is connected to the inflow tube
- Inflow tube is obstructed during purge
- Scope/sheath is inserted into joint during purge
- Handpiece does not Activate or COAG
- Suction Tubing not connected correctly
- Suction tubing kinked or occluded
- Tricera Device defective
- Handpiece is defective
- Controller is defective
Remedy
Ensure power cable is connected to Controller
➢
and wall.
➢ Ensure power is being supplied to the
Controller
➢ Replace Fuses
Send in for repair
➢
➢ Power off, then power back on the Controller.
If the problem persists, contact customer
service
Power off, then allow Controller to return to
➢
room temperature before powering on
➢ Ensure Controller vent holes are not occluded
➢ Power off, then power back on the Controller.
If the problem persists, contact customer
service
➢ Remove any obstructions from inflow line or
open stopcock or use a less restrictive
scope/sheath
Remove FMA and clear any foreign objects
➢
between the diaphragm and pressure sensors
before reinstalling.
➢ Press OK and turn Inflow back on. If the
problem persists, contact customer service
Plug in footswitch
➢
➢ Release buttons and reactivate intended
function
➢ Replace footswitch
➢ Release depressed button or pedal
Replace handpiece
➢
➢ Release depressed button or pedal
➢ Connect a scope/sheath to the inflow tube
➢ Check inflow tube and scope/sheath
connections
Remove scope/sheath from patient
➢
➢ Ensure that normal saline [sodium chloride
(0.9% w/v; 150mmol/l)] is being used as
irrigation solution
Ensure that the footswitch is plugged into the
➢
gray port on the Controller
➢ Ensure the Handpiece is securely plugged
into the connector
➢ Replace Tricera Device
Check that Suction Tubing is properly inserted
➢
in pump, check that connections are secure,
replace if necessary
➢ Check Suction tubing for occlusion
Replace Shaver blade
➢
➢ Ensure the Handpiece is securely plugged
into the connector
➢ Replace Controller
➢ Replace Handpiece
Send Controller and Handpiece in for repair
➢
Display Message
Black screen, no LEDs on
E1-E9
E10: Over Temperature
Malfunction
E11-E16
F4: High Pressure Detected
Remove Obstruction from Inflow
F13: Internal Pressure Sensor
Malfunction. Return to Manufacturer
F5: Multiple Footswitch Buttons Pressed. Press One
Button Only
F6: Footswitch Button Is Stuck
Replace Footswitch
F7: Handpiece Button or Joystick Is Stuck, Replace
Handpiece
F8: Handpiece Malfunction, Replace Handpiece
F9: No Scope/Cannula Detected. Check and Retry
Purge
F10: Pressure Unstable
Retry Purge
F11: Scope/Cannula in Joint. Please Remove and
Retry Purge
N/A
N/A
N/A
F12: Handpiece Cannot Position Window Properly.
Please Retry
N/A
OLED display on Handpiece does not turn on.
LBL 6028 Rev. K
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