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Idiomas disponibles
Idiomas disponibles
GB
AFTER-SALES SERVICE (SAT) AND GUARANTEE
INOXPAN S.L., thanks you for choosing and placing your trust in a product of our brand Pand o, which is
distinguished by its Quality, Design and Innovation, being faithful to its origins and commitments.
CONDITIONS OF GUARANTEE PA NDO:
This appliance is guaranteed for 3 years from the date of purchase. This warranty exclusively covers the Pando
product against any manufacturing defect that affects its proper functioning. In order for the warranty to be valid, it is
essential to present the invoice or purchase receipt together with a photo of the label or registration number of the
product to the Pando Authorised Service technician.
During this period, the Company undertakes to replace or repair free of charge any defective part due to a defect or
manufacturing defect in the appliance, until it is working properly, as well as the necessary labour and expenses
incurred as a result of such repair or replacement.
EXCLUSIONS FROM THE WARRANTY PA NDO:
It will not be covered by th e guarantee of the product or ind uc tion, and could be cause for cancellation of
the same, and in these cases the user will be responsible for the costs of materials, labour and travel of the
technical service, in the following cases:
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The installation, servicing, cleaning or maintenance of the device.
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If the installation of the induction hob has not been carried out by an Authorised P r o f e s s i o n a l ,
Qualified Electrician or Pando Technical Service personnel, who meet the requirements of the safety
standards and electrical power regulations.
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Any breakdown, malfunction or malfunction caused by incorrect installation or use.
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Breakdowns or damage caused by failure to observe or follow the safety instructions,
recommendations for use and maintenance in the equipment manuals.
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Where the product is intended for commercial or non-residential use, for which it is not intended.
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Malfunctions or damage to the appliance due to non-compliance with the instructions described in the
user manual, installation and ventilation instructions for the appliance.
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Breakdowns or damage caused by transport or transfer, and handling of the appliance by
unauthorised personnel not authorised by this company or the Pand brand or.
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Stains, discolouration, dents, dings, dents, scratches, scratches or glass breakage.
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Presence of foreign bodies foreign to the apparatus, inside or outside the product .
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The product is not accessible because there are elements that prevent easy and safe access. The
means required for the authorised Pando technician to access the appliance shall be at the user's
expense and responsibility.
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Improper handling of product wiring and connections .
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Faults or damage to the product caused by incorrect power supply or electrical connection.
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Breakdowns or damage caused by variations in the electricity supply or fortuitous and natural causes of
atmospheric or geological origin such as storms, lightning, earthquakes, floods, etc.
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Appliances from resale, second-hand, trade-in, trade-in of the original owner of the appliance or from
exhibitions which are more than three years old from the date of manufacture.
INOXPAN, S.L., is expressly excluded from any liability for any direct or indirect damage to persons or
things caused by a product improperly installed, handled, used and/or maintained.
Official Auto riz ado Pando Technical Service Contact Data
SPAIN, PORTUGAL AND A NDORRA:
https://www.pando.es/asistencia-tecnica/
OTHER COUNTRIES:
EN
https://www.pando.es/en/after-sales-services/
FR
https://www.pando.es/fr/service-apres-vente/
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