Hella Gutmann
Problem
Communication to vehicle cannot be estab-
lished.
14.3. Care and Maintenance
Like any device, the HG-VCI PC must be handled carefully. Therefore regard the following:
• Regularly clean the HG-VCI PC with a mild cleaning detergent.
• Use commercial household cleaning detergents and a moistened, soft cleaning cloth.
• Replace damaged cables/accessories immediately.
• Only use original spare parts.
14.4. Disposal
NOTICE
The guidelines listed here are exclusively valid within the European Union.
In compliance with Directive 2012/19/EU of the European Parliament and Council of 4 July 2012 relating to Waste Electri-
cal and Electronic Equipment (WEEE), and the German national statute governing the distribution, return and environmen-
tal disposal of electrical and electronic equipment (Electrical and Electronic Equipment Act – ElektroG) of 20 October 2015
in its current version, we are obliged to take back this device, distributed by us after 13 August 2005, at the end of its ser-
vice life free of charge and to dispose of it in accordance with the above-mentioned directives. Juli 2012 über Elektro- und
Elektronik-Altgeräte sowie dem nationalen Gesetz über das Inverkehrbringen, die Rücknahme und die umweltverträgliche
Entsorgung von Elektro- und Elektronikgeräten (Elektro- und Elektronikgerätegesetz – ElektroG) vom 20.10.2015 in der
aktuell gültigen Fassung, verpflichten wir uns dieses, von uns nach dem 13.08.2005 in Verkehr gebrachte Gerät nach
Beendigung der Nutzungsdauer unentgeltlich zurückzunehmen und es den o.g.
mega macs PC SE
Solution
• Check the printer configuration.
• Correctly connect the printer cable.
• Exchange the printer cable for testing purpose.
• Select another printer for testing purpose.
• Select the correct vehicle by engine code.
• Strictly follow the notes in the window with infos and instructions.
• Check if there is 12 V supply through the vehicle on pin 16 of the HG-
VCI PC (HG-VCI PC possibly defective).
• Perform a HG-VCI PC (wireless) diagnostics.
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