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Idiomas disponibles
INOXPAN S.L. Pando
13. PANDO GUARANTEE CERTIFICATE
INOXPAN S.L., thanks you for choosing and placing your trust in a product of our brand Pando, which is
distinguished by its Quality, Design and Innovation, being faithful to its origins and commitments.
PANDO WARRANTY CONDITIONS:
This appliance is guaranteed for 3 years from the date of purchase and covers it against all manufacturing defects that affect its
proper operation. In order for this warranty to be valid, it is essential to present the invoice or purchase receipt to the Pando
Authorised Service technician.
During this period, the Company undertakes to replace or repair free of charge any defective part due to a
defect or manufacturing defect in the appliance, until it is in proper working order, as well as the necessary
labour and expenses incurred as a result of such repair or replacement.
EXCLUSIONS FROM THE PANDO WARRANTY:
It will not be covered by the product warranty and could be cause for cancellation of this, and in these cases the user will be
responsible for the costs of materials, labour and travel of the technical service, in the following cases:
Installation, servicing, cleaning or maintenance of the furnace.
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If the installation of the oven has not been carried out by Authorised Professional Specialists or Official
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Pando Technical Service personnel, who comply with the requirements of safety standards and electrical
power regulations.
Any breakdown, malfunction or malfunction caused by incorrect installation or use.
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Breakdowns or damage caused by failure to observe or follow the safety instructions,
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recommendations for use and maintenance in the appliance's manuals.
When the appliance is intended for commercial or non-domestic use, for which it is not intended.
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Malfunctioning of the product due to non-compliance with the standards, instructions and
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recommendations indicated in the appliance manuals.
Malfunctions or problems caused by an inadequate installation, or by not having the required free
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spaces in the furniture and indicated in the installation manual, for an adequate ventilation of the product.
Breakdowns or damage caused by transport or transfer, and handling of the appliance by unauthorised
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personnel not authorised by this company or the Pando brand.
Bumps, dents, scratches or scrapes, broken glass.
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Presence of foreign bodies foreign to the device, inside or outside the product.
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The technician does not have easy access to the product, because there are elements that prevent
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easy and safe access. The means required for the authorised Pando technician to access the product are
the responsibility of the user.
Improper handling of the wiring and connections of the oven.
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Aesthetic, wear and tear components, such as light screens, lamps, trays, grills, racks, guides.
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Rust, burns, stains or discoloration of the body, door, fittings or interior cavity resulting from improper
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maintenance or use, or from improper application or unprotected exposure to corrosive elements such
as cleaning agents not recommended by the manufacturer and unsuitable cleaning agents.
Breakdowns or damage caused by variations in the electricity supply or fortuitous and natural causes
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of atmospheric or geological origin such as storms, lightning, earthquakes, floods, etc.
Appliances from resale, second hand, trade-in or exhibitions that are more than two years old from
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the date of manufacture.
INOXPAN, S.L., is expressly excluded from any liability for any direct or indirect damage to persons or
materials caused by improper handling of the device.
Contact details Official Authorised Pando Technical Service:
SPAIN, PORTUGAL AND ANDORRA:
https://www.pando.es/asistencia-
tecnica/
OTHER COUNTRIES:
EN
https://www.pando.es/en/
after-sales-services/
FR
https://www.pando.es/fr/
service-apres-vente/
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EN
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