Warranty and Service
LIMITED ONE YEAR WARRANTY
LIMITED ONE YEAR WARRANTY
The Manufacturer warrants to the original purchaser that this
unit is free of defects in materials and workmanship for a
period of one (1) year from the date of original purchase. If the
unit fails within the one (1) year period, it will be repaired or
replaced, at the Manufacturer's option, at no charge, when
returned prepaid to the Technical Service Center with Proof of
Purchase. The sales receipt may be used for this purpose.
Installation labor is not covered under this warranty.
All replacement parts, whether new or re-manufactured,
assume as their warranty period for only the remaining time
of this warranty. This warranty does not apply to damage
caused by improper use, accident, abuse, or if the product was
altered or repaired by anyone other than the Manufacturer's
Technical Service Center. Consequential and incidental
damages are not recoverable under this warranty. Some states
do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion
may not apply to you.
This warranty gives you specific legal rights, and you may also
have other rights, which vary from state to state. No portion of
this warranty may be copied or duplicated without the
expressed written permission from the Manufacturer.
TECHNICAL ASSISTANCE AND WARRANTY SERVICE
Products requiring service should be returned as follows:
1. Call the Technical Service Center to obtain a Return
Reference Number:
2. Package the product carefully to prevent shipping damage
3. Include your name, return address, and a day contact
phone
4. Enclose a copy of the dated sales receipt
5. Describe the problem
6. Ship prepaid to: Technical Service Center, 17352 Von
Karman Ave., Irvine, CA 92614, U.S.A.
For Technical Assistance/Warranty Service, contact us at:
Phone: USA & Canada 1-800-544-4124, Others
714-241-6805; Fax: 714-432-7910 (7 days a week, PST)
Web: www.equus.com; Email: service@equus.com
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Chapter 7