Troubleshooting
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If your issue persists or you have any additional questions, get in touch with a Customer Care
Advisor by email at UKSupport@instantbrands.com (if located in the UK) or EUSupport@
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Problem
The sound of power switching,
or the pressure board may be
expanding due to changing
Occasional
temperatures.
clicking or light
cracking sound.
Bottom of the cooking pot
is wet.
Sealing ring is not properly
installed.
Difficulty
Float valve is in the popped-up
closing the lid.
position.
Contents in multicooker are
still hot.
injury, DO NOT attempt to force the lid open.
Pressure inside the multicooker.
Difficulty
opening the lid.
Float valve stuck due to food
debris or residue around the
float valve.
The cooking
Cooling of the cooking pot
pot is stuck to
may create suction, causing
the lid when
the cooking pot to adhere to
the multicooker
the lid.
is opened.
48 | instantbrands.co.uk | +44 (0) 3331 230051
Possible reason
This is normal; no action needed.
Wipe exterior surfaces of the cooking pot. Make sure the
heating element is dry before inserting the cooking pot
into the multicooker base.
Reposition the sealing ring. Make sure it is snug behind the
sealing ring rack.
Gently press the float valve downward with a long utensil.
Lower the lid onto the multicooker base slowly, allowing
heat to dissipate.
Contents may be under pressure. To avoid scalding
Release pressure according to recipe. Only open the lid
after the pressure indicator is off.
Make sure steam is completely released by quick releasing
pressure.
Open the lid cautiously, then thoroughly clean the float
valve, surrounding area and lid before next use.
Select quick release to release all the pressure from the
cooking pot.
Try this