Checking information about the network
Problem
Checking the IP address or the MAC
address of the machine
Checking the IP address or the MAC
address of the computer
Checking the network setting
information
Confirming the version of Windows XP
74
Troubleshooting
Possible Cause and Measures
To check the IP address or the MAC address of the machine, print out the
machine setup information or use the Canon IJ Network Tool.
For information on how to print out the machine network setting information,
"Printing and Initializing Network Settings" on page 75.
To display the Network Information dialog box, in the Canon IJ Network Tool,
select Network Information on the View menu.
To check the IP address or MAC address assigned to the computer, follow the
procedure below.
If you are using Windows XP/Windows 2000
(1)Click Start > All Programs (or Programs) > Accessories > Command
Prompt.
(2)Enter "ipconfig /all" and press the Enter key.
The IP addresses and the MAC addresses of the network devices installed
on your computer are displayed. When the network device is not connected
to the network, the IP address is not displayed.
If you are using Windows Me/Windows 98
(1)Click Start > Run.
(2)Enter "winipcfg" in the Name text box and click OK.
Select the network device to display the IP address and the MAC address.
(1)Click Apple > System Preferences > Network.
(2)In the Show pop-up menu, select Built-in Ethernet.
Selecting the TCP/IP buttons displays the IP address. Selecting AirPort (or
Ethernet in the case of a wired LAN) displays the MAC address.
For information on how to print out machine setting information, see "Printing
and Initializing Network Settings" on page 75. If it fails, use the Canon IJ
Network Tool or Network Configuration to confirm the network settings from the
computer.
If you are using Windows XP, you may need to confirm your system version to
configure the network setting of your computer.
To check the version of your Windows XP, follow these steps.
(1)Right-click My Computer on the Start menu and select Properties.
The System Properties dialog box will be displayed.
(2)Select the General tab.
(3)Confirm the version of your Windows XP under System.