Scale; Standard Scale - Philips Patient Telemonitoring Set Instrucciones De Uso

Troubleshooting Tables

Scale

The following table describes problems that may occur with the each of
the two types of Scale -- Standard Scale and Steady Scale. Use the table
for your type of Scale.
Standard
The following troubleshooting table applies to the Standard Scale.

Scale

Problem
Err.1 appears on the display
and it says "Please try again."
Err.2 appears on the display
and it says "Please try again."
Err.3 appears on the display
and it says "Please try again."
Err.4 appears on the display
and it says "The maximum
weight was exceeded."
No voice prompt when you
stand on the Scale and it is not
set to 0
The display alternately flashes
Lo and batt
The Scale announces "Please
replace the scale batteries"
Scale does not turn on.
The final weight reading keeps
changing or is incorrect.
4-8
Troubleshooting
Reason
You may have stepped off
the Scale too soon.
You may have moved
during the measurement
You may have stayed on the
scale too long.
Your may have exceeded
the maximums weight of
440 lbs (200 kgs)
The Scale's batteries are
low.
The Scale is not properly
installed or the batteries are
low.
The Scale is on a carpeted
or irregular surface, or the
Scale is broken.
Possible Solutions
Take your weight again and wait for the
voice prompt before stepping off the
Scale.
Take your weight again and do not move
while the scale measures your weight
Take your weight again and step off the
scale as soon as you hear the voice
prompt.
Use a regular scale to see if your weight
exceeded 440 lbs (200 Kg).
Replace all 4 batteries in the Scale as
described in Chapter 3
- Replace all 4 Scale batteries following
the procedure in Chapter 3.
- Move the Scale to a hard, flat surface.
- If it still des not turn on, contact your
healthcare provider.
- Move the Scale to a hard, flat surface
and take your weight again.
- If this does not resolve the problem,
contact your healthcare provider.