Motorola WAVE PTX TLK 25 Serie Guía De Resolución De Problemas página 12

MN009548A01-AC
Chapter 2: Troubleshooting
Model Indications
○
ted.
○
○
○
● A negative tone sounds.
● The red LED blinks.
No Wi-Fi Connection
Model Indications
TLK 25 If there is no connection due to Wi-Fi
Series network issues, the device shows the
following indications:
● The voice announcement sounds, in-
dicating that your device network is
down.
● The three-bar LED illuminates and
scrolls.
● The top and bottom crescent red LED
blinks continuously.
If there is no connection to the Internet
Service Provider, the device shows the
following indications:
● The voice announcement sounds, indi-
cating there is no Internet connection.
● The bar LED illuminates and reflects
the Wi-Fi signal strength.
● The top and bottom crescent red LED
blinks continuously.
2.5.2
No Connection to the Device Management Server
Model Indications
TLK 110 The radio display shows Error 0824.
● The radio status bar shows good Wi-Fi
and Cellular Network Strength icons:
12
Cellular Network Not Connec-
Cellular Network Unavailable.
Invalid SIM Card.
Missing SIM Card.
Resolutions
● On the WAVE PTX Portal, verify the CELL
PLAN column shows Activated.
NOTE: Only applies to radios with
a built-in SIM card.
● Verify that the SIM Card is inserted cor-
rectly.
Resolutions
● Verify that the Wi-Fi is enabled.
● Verify that the Configured Wi-Fi SSID and
Password are correct.
● Verify that the device is in the Wi-Fi cover-
age area.
Verify that the Wi-Fi router is operating nor-
mally.
Resolutions
● If connecting through Wi-Fi, verify if In-
ternet connection of the Access Point is
good.