Motorola WAVE PTX TLK 25 Serie Guía De Resolución De Problemas página 15

Indication
The radio displays text and voice announcements
in the wrong language.
2.5.6
No Channels
Model Indications
TLK 110 The radio shows the following indica-
tions:
● The amber LED blinks.
● The radio display shows No Chan-
nels.
● The radio status bar shows the
Scan icon.
Scan cannot be disabled from the radio
menu or Device Management pages in
the WAVE PTX Portal.
TLK 25 The device shows one of the following
Wi-Fi indications:
● If your device is ready, the voice an-
nouncement sounds indicating that the
talkgroup list is empty.
Resolutions
● Verify that there is no software download in
progress or pending installation for the WAVE
PTX Portal.
If there is a pending upgrade, the radio status
bar shows either the
Upgrade Available icon. The WAVE PTX
Portal shows one of the followings:
○ Software Downloaded shows True.
○ Downloading Software Package shows
True.
If needed, restart your radio to install updates.
● Verify the selected language setting in the De-
vice Details page.
The default language is US English and the
language selected when registering the user
account is automatically downloaded and in-
stalled when connected to the Device Manage-
ment Server.
● Change the preferred language and wait for
your radio to display the new language. Then
reselect your preferred language.
Resolutions
● On the WAVE PTX Portal, verify that your
radio is a member of one or more talk-
groups.
● Verify that the Standard talkgroup type
has at least two members and Dispatch
talkgroup type has a Dispatcher member.
● Verify channel zone/position assignment
in the Contacts and Features pages in
the WAVE PTX Portal.
● On the WAVE PTX Portal, verify that your
device is a member of one or more talk-
groups.
● Verify that the Standard talkgroup type
has at least two members and Dispatch
talkgroup type has a Dispatcher member.
MN009548A01-AC
Chapter 2: Troubleshooting
Downloading icon or
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