Motorola WAVE PTX TLK 25 Serie Guía De Resolución De Problemas página 20

MN009548A01-AC
Chapter 2: Troubleshooting
Device Cannot Install Software Update
Model Indications
TLK 110 The radio shows the following indica-
tions:
● Your radio status bar shows
ware Downloading icon.
● Rebooting the radio does not initiate
the software update installation.
At the Devices and Users pages of WAVE
PTX Portal the SOFTWARE DOWNLOA-
DED column shows True.
TLK 25 The device shows the following indica-
Wi-Fi tions:
● The device vibrates.
● The voice announcement sounds
"Service code 0724".
● The red crescent LED blinks twice mo-
mentarily.
● Rebooting the device does not initiate
the software update installation.
At the Devices and Users pages of WAVE
PTX Portal, the SOFTWARE DOWNLOA-
DED column shows True.
2.5.11
Bluetooth Connectivity Problems
Model Indications
TLK 110 The radio shows the following indica-
tions:
● Bluetooth is enabled.
● Bluetooth accessory name appears in
the Bluetooth menu.
TLK 25 The device shows the following indica-
Wi-Fi tions:
● Bluetooth is enabled.
● Bluetooth accessory cannot be con-
nected to the device.
20
Resolutions
Soft-
1. Reboot or power-cycle your device.
2. If issues persist, perform the
vice Locally on page 11
Resolutions
1. On your radio and Bluetooth accessory,
clear the Bluetooth pairing. For more in-
formation, see MN009326A01,TLK 110
Portable Radio User Guide.
2. On your radio or the WAVE PTX Portal,
disable and enable the Bluetooth feature.
1. On your device and Bluetooth accesso-
ry, clear the Bluetooth pairing. For more
information, see MN009911A01,WAVE
PTX ™ TLK 25 Wi-Fi Device User Guide.
2. On your device or the WAVE PTX Portal,
disable and enable the Bluetooth feature.
Wiping De-
task.