SERVICE AND TROUBLESHOOTING
CALIBRATION
The Gemini 810 + 980 diode laser uses solid-state circuitry to continuously monitor power output and adjusts the power supplied to the laser diodes to maintain the output at the operator- defined
setting. If the output levels are more than ± 20% of the set value, the unit will shut off power to the laser diode and provide an Error Message Alert to the operator.
If this happens, the unit should be turned off and allowed to sit for about five (5) minutes, then turned on again. If the laser performs when re-tried, the microprocessor has been able to make adjustments
and the unit will function. If the unit fails to fire when re-tried, the device will need to be sent for re-calibration by the manufacturer.
Re-calibration is recommended at a minimum of one time per year in order to maintain the required accuracy of output power versus displayed power. The Gemini 810 + 980 diode laser may be returned
to the manufacturer for recalibration. Alternatively, a calibrated laser power meter, approved for use with 810 nm-980 nm laser devices, may be purchased to check laser output power. The power meter
will also need to be calibrated at intervals recommended by the power meter manufacturer.
Laser output should be checked at 0.5, 1.0, 1.5 and 2.0 watts. The power meter display should be within 20% of the meter reading. If not, replace the fiber tip. If the output is still outside the 20% tolerance,
the system must be returned to the manufacturer for re-calibration. The laser Unit cannot be re-calibrated by the user or service contractor and this must not be attempted.
WIRELESS INTERFERENCE
This equipment has been tested and found to comply with the limits for Class B Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. This equipment may cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on.
ALL OTHER CONDITIONS
In the event that the Gemini 810 + 980 diode laser fails to operate correctly and your distributor representative is unable to help, the system will need to be returned to the manufacturer for repair.
There are no user-repairable parts available for the device. It is recommended that the system be returned in its original shipping box. If not available, one can be requested at the time you discuss
your service incident with your distributor representative.
TROUBLESHOOTING GUIDE
WHY IS THE AIMING LIGHT OFF OR BARELY VISIBLE?
CAUSE:
1 - The laser is in STANDBY mode.
2 - The disposable tip is defective.
3 - The fiber optic cable is damaged or broken.
SOLUTION:
1 - Touch the ACTIVE/STANDBY selection on the keypad to put the system in Active mode.
2 - Replace disposable tip with a new tip.
3 - The system needs to be sent back to the manufacturer for repair. Contact your distributor representative for return instructions.
WHY DOES THE LASER STOP FIRING MID-PROCEDURE OR FAIL TO TURN ON?
CAUSE:
1 - The laser diode is too hot and needs time to cool down before continued use.
2 - Output levels are more than ± 20% of the set value.
3 - Battery charge is too low to operate the laser.
SOLUTION:
1 - Allow 10-15 minutes for laser to cool down.
2 - Turn off the laser Unit and wait 5 minutes, then turn the unit back on. If the laser performs when re-tried, the microprocessor has been able to make adjustments and the
unit will function properly. If the unit fails to fire when re-tried, the device will need to be sent for re-calibration by the manufacturer.
3 - Plug in the power adapter and let the laser unit charge for 60 minutes. You can continue using the laser immediately after plugging in the external power.
I LOST CONNECTION WITH THE ACTIVATION
PEDALCAUSE:
1 - Wireless interference with activation pedal.
2 - Activation pedal is out of range.SOLUTION:
1 - Re-sync the footpedal by turning the laser unit off, waiting 10 seconds, and turning it back on. Step on the activation pedal after a wavelength mode is selected to
resync.
2 - Bring activation pedal closer to laser unit.
WHY DOES THE LASER NOT FIRE WHEN I PRESS THE ACTIVATION PEDAL?
CAUSE:
1 - Activation pedal not connected.
2 - Activation pedal AA batteries are too low to operate.
3 - Laser is in Standby mode.
SOLUTION:
1 - Check to see if the Bluetooth® indicator on the activation pedal is on, and if there is a Bluetooth® indicator on the top right of the display. If either indicator is off, re-sync
the footpedal by turning the laser unit off, waiting 10 seconds, and turning it back on. Step on the activation pedal after a wavelength mode is selected to re-sync.
2 - Replace the two AA batteries in the activation pedal.
3 - Touch the ACTIVE/STANDBY selection to activate the laser .
I CAN HEAR THE LASER FIRING BUT IT IS CUTTING SLOWLY OR NOT CUTTING AT ALL
CAUSE:
1 - Fiber tip is not initiated.
2 - Fiber tip is not in contact with tissue.
3 - Power setting is too low.
SOLUTION:
1 - The fiber tip should be initiated for any procedures where removal of tissue is necessary.
2 - The fiber tip should be in contact with target tissues where removal of tissue is necessary.
3 - The laser unit should be set at the proper power setting for the procedure. The preset procedures are a good reference point.
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